Evelynne Rogers
Anchorage,AK
Summary
Operations and administrative support professional with experience managing documentation, coordinating workflows, and supporting compliance-driven processes. Known for accuracy, organization, and reliability in high-volume environments. Communicates effectively with internal teams and external contacts. Seeking a corporate support role where consistency, follow-through, and attention to detail are valued.
Overview
8
8
years of professional experience
Work History
Loan Support Specialist
Northern Skies Federal Credit Union
Anchorage, AK
01.2025 - Current
- Handle member-facing loan support, including GAP claims processing and general loan-related inquiries via phone and email
- Perform loan file audits to ensure documentation accuracy, compliance, and lien perfection
- Maintain and update consumer loan files through document imaging, indexing, and ongoing file maintenance
- Coordinate with lenders to resolve missing, incorrect, or outstanding loan documentation
- Support monthly loan reporting, tracking, and follow-up to ensure file completeness
- Deliver consistent, high-accuracy work in a fast-paced credit union environment with competing priorities
Commercial Real Estate Researcher
Moody's
Remote
11.2020 - 11.2022
- Conducted online research to verify commercial real estate data for Moody’s proprietary database
- Liaised with real estate professionals via phone and email to confirm missing data
- Performed data entry and corrections following QA audits
- Prioritized high-volume work while meeting quality and productivity standards
Loan Funding Assistant
Reliable Credit Association
Tacoma, WA
09.2019 - 10.2020
- Supported loan funding process by scanning, prepping, and auditing contracts and documents from internal buyers and dealerships
- Maintained organized, accurate loan files using AS/400 system
- Coordinated with buyers, dealers, and management to collect missing or corrected documents
- Gathered insurance documents for funded loans, including verifying coverage for GAP and mechanical protection when included
- Assisted the collections team with basic payment reminders and account follow-ups
- Trained new employees on support procedures, office workflows, and documentation handling
- Performed clerical tasks including mailing, faxing, and record updates
Mailroom Clerk
Imagenet LLC
Kent, WA
08.2018 - 08.2019
- Processed, sorted, and prepped incoming mail for scanning
- Operated labeling machines, postage meters, and mail equipment
- Tracked mailroom inventory and supported equipment maintenance
- Created and submitted reporting logs for clients on daily/weekly basis
Education
High School Diploma -
Merrillville High School
Merrillville, IN01-2016
Skills
- Loan Funding Support Document Prep Data Entry
- AS/400 Systems CRM Software Microsoft Office Google Workspace
- 10-Key Typing File Audits Internal Customer Communication
- Mail Handling Quality Control Records Management
Timeline
Loan Support Specialist
Northern Skies Federal Credit Union
01.2025 - Current
Commercial Real Estate Researcher
Moody's
11.2020 - 11.2022
Loan Funding Assistant
Reliable Credit Association
09.2019 - 10.2020
Mailroom Clerk
Imagenet LLC
08.2018 - 08.2019
High School Diploma -
Merrillville High School