Evencia Lionel
Terrell
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I love helping people it's my passion, my customers/ patients are always gonna be treated with love, respect, loyalty and no judgment.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
Forney
01.2023 - Current
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Kept accurate logs of all deliveries and trips.
- Contacted customers prior to delivery to coordinate delivery times.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Presented order bills and collected payments for deliveries.
- Processed shipment documents neatly and efficiently for each load.
- Reported mechanical problems encountered with vehicles to dispatch.
- Reported delays and accidents to stations using telephones or two-way radios.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Conducted emergency vehicle repairs to restore safety and dependability.
EMR Technician
Acadian Ambulance
Dallas
08.2021 - 11.2022
- Remained level-headed and proactive during emergency situations.
- Evaluated patients' medical status and monitored vital signs during transit.
- Assessed emergency situations and prioritized medical care for patients.
- Demonstrated dedication to providing quality care through continued training and education.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
- Documented patient condition and treatment to facilitate plan of care.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Operated emergency vehicles with caution to keep patients, public and first responders safe.
- Evaluated patients at accident scenes to screen, assess and treat significant injuries.
- Observed and assessed incident scenes to maintain safety of first responders.
- Trained new hires by offering insight into job duties and assessing shift performance.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
- Performed standard testing and administered medication to manage care in field and in transit.
PNA
Terrell State Hospital
Terrell
01.2018 - 01.2021
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Turned and repositioned bedridden patients to prevent bedsores.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Planned and served meals and snacks to patients according to prescribed diets.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Education
Certification in EKG Technician - EKG Technician
Texas Career Institute
Mesquite, TX04.2022
Certification in Patient Care Tech - PCT
Texas Career Institute
Mesquite, TX04.2022
Certification in phlebotomy - Phlebotomy
Texas Career Institute
Mesquite, TX07.2020
High School Diploma -
Terrell High School
Terrell, TX05.2017
Associate of Science - Nursing Science
SWCC
Terrell, TXSkills
- Valid Driver's License
- Documentation and Reporting
- Defensive Driver Training
- Customer Service
- Vehicle Inspection
- Verbal and Written Communication
- Excellent Sense of Direction
- Time Management
- HAZMAT Endorsement
- Attention to Detail
- Vehicle Cleaning and Maintenance
- Clean Driving Record
- Problem-Solving
- Loading and Unloading
- Delivery and Shipment Records
Timeline
Delivery Driver
Amazon
01.2023 - Current
EMR Technician
Acadian Ambulance
08.2021 - 11.2022
PNA
Terrell State Hospital
01.2018 - 01.2021
Certification in EKG Technician - EKG Technician
Texas Career Institute
Certification in Patient Care Tech - PCT
Texas Career Institute
Certification in phlebotomy - Phlebotomy
Texas Career Institute
High School Diploma -
Terrell High School
Associate of Science - Nursing Science
SWCC