Event Orange
Rowlett
Overview
11
11
years of professional experience
Work History
Lock Box Processor
Bank Of America
Dallas
06.2016 - 01.2021
- Processed bank statements.
- Managed packaging for shipping.
- Answered inbound calls.
Administrative Assistant
AT&T Call Center
Richardson, TX
04.2014 - 06.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Clerical Associate
Intrepid USA
Dallas, TX
03.2010 - 01.2014
- Developed correspondence letters, memos, and emails.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Delivered clerical support by handling range of routine and special requirements.
Education
Associate of Science - Nursing
Eastfield College
Mesquite, TX05.2003
Skills
- Expedite the collection of paper based payments
- Received/ Open and process payments
- Sorted mail to customer's specifications
- Analyze data to solve periodic semi-complex issues
Timeline
Lock Box Processor
Bank Of America
06.2016 - 01.2021
Administrative Assistant
AT&T Call Center
04.2014 - 06.2016
Clerical Associate
Intrepid USA
03.2010 - 01.2014
Associate of Science - Nursing
Eastfield College