Eventa Mesidor
Orlando,FL
Summary
Self-motivated team player seeking a position as a team member in a people oriented organization where I will be able to maximize my experience in customer service and improve customer satisfaction and business performance for the growth of the company and the benefit of my employer. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
17
17
years of professional experience
Work History
Customer Service Representative
Maxsip Solutions
04.2022 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cashier
Walamrt
12.2016 - 01.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Dollar Tree
04.2013 - 12.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Stocker
Albertsons
03.2008 - 08.2008
- Duties include: Stocking Shelves with groceries
- Maintaining the area clean and attractive
- Reported damage and loss to the reporting Authorities
- Performed all assigned tasks by the supervisor efficiently and timely.
Food Server
Disney World/Pop Century
06.2007 - 10.2007
- Duties include: Greeting and informing Customers of daily specials
- Carrying dirty dishes to kitchen and wiping tables and seats with dampened cloth
- Maintaining health and safety standards in the restaurant
- Remaining aware of customers needs
- Keeping assigned area and equipment clean
- Communicating with Senior to solve the different problems
- Held responsibility of handling/serving all the food items as per the policies of the state(as some items may be banned in particular states).
Customer Service/cashier/stocker
Kmart
04.2006 - 05.2007
- Duties include: Handling cash
- Pushing cart
- In store shelves stocking
- Other duties per assigned.
Education
Galiano Career Academy
Altamonte Springs, Florida01.2009
Evans High School
Orlando, Florida01.2006
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Stock management
- Money handling abilities
- Payment Processing
- Client Relations
- Store maintenance
Timeline
Customer Service Representative
Maxsip Solutions
04.2022 - 12.2022
Cashier
Walamrt
12.2016 - 01.2020
Cashier
Dollar Tree
04.2013 - 12.2016
Stocker
Albertsons
03.2008 - 08.2008
Food Server
Disney World/Pop Century
06.2007 - 10.2007
Customer Service/cashier/stocker
Kmart
04.2006 - 05.2007
Galiano Career Academy
Evans High School
Similar Profiles
Mary RobinsonMary Robinson
Customer Relations Representative at Maxsip SolutionsCustomer Relations Representative at Maxsip Solutions
Ronder HeadleyRonder Headley
Customer Service Call Center Supervisor at Maxsip TelecomCustomer Service Call Center Supervisor at Maxsip Telecom
Shayna MichaelShayna Michael
Data Entry Specialist at Maxsip TelecomData Entry Specialist at Maxsip Telecom
Kenisha HusbandsKenisha Husbands
Greeter at Launch Entertainment ParkGreeter at Launch Entertainment Park
Andrew LaskowskyAndrew Laskowsky
General Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, MitsubishiGeneral Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, Mitsubishi