Dynamic operations supervisor skilled in managing complex business issues with a strategic and resourceful approach. Track record of optimizing processes and increasing productivity through effective leadership and operational improvements.
Overview
1
1
Language
8
8
years of professional experience
Work History
Operations Supervisor
Sun Tran
Tucson, Arizona
03.2022 - Current
Collaborated with management to develop and implement strategies for operational enhancements, driving overall service quality.
Supervised daily operations of transit services, enhancing efficiency and ensuring safety for all passengers.
Resolved customer inquiries and complaints, improving customer satisfaction and service experience.
Trained new employees on proper job functions and company policies and procedures.
Ensured compliance with all safety regulations in the workplace.
Project Superintendent
Mears Pipeline
Las Vegas, Nevada
07.2019 - 05.2020
Coordinated daily operations on pipeline construction projects.
Supervised day-to-day operations of construction sites, including scheduling of workers, materials delivery, and equipment usage.
Supervised project teams to ensure compliance with safety standards.
Managed scheduling and logistics for equipment and materials delivery.
Conducted regular site inspections to monitor progress and quality control.
Facilitated communication between subcontractors and project management teams.
Implemented best practices for workflow efficiency across various tasks.
Obtained appropriate permits and paperwork from local authorities.
Forman
Northern Pipeline Construction
Glendale, Arizona
07.2018 - 07.2019
Trained staff on operational procedures and safety protocols to enhance compliance and safety awareness.
Monitored quality control measures on jobsites by inspecting trenches, backfills, and compaction tests to ensure adherence to installation standards.
Facilitated pipeline installations by lifting and positioning pipes accurately with a backhoe.
Managed pipeline of deals valued between $200K and $10M+, achieving consistent high close rates.
Identified potential issues with new installations before they occurred.
Education
High School Diploma -
Wasco High School
Wasco, CA
05-1995
Skills
Operational enhancements
Safety standards compliance
Quality assurance
Project coordination
Logistics management
Staff training
Customer satisfaction
Languages
Spanish
Professional
Accomplishments
Forman of the month multiple times at Northern Pipeline Construction
Spark Plug safety award of the year at Northern Pipeline Construction
General Manager of Operations at Klassic Services(ZOHO Guest Facility Services)General Manager of Operations at Klassic Services(ZOHO Guest Facility Services)
Director of Operations/ Director of Quality and Risk at Adventist Health (Bakersfield Heart Hospital)Director of Operations/ Director of Quality and Risk at Adventist Health (Bakersfield Heart Hospital)