Everett Freeze
AutoNation CDJR
Davenport,FL
1
Certification
21
years of professional experience
Work History
Parts Specialist
10 Years 3 Months- Collaborated with service team to identify and fulfill specific parts needs efficiently.
- Trained new staff on parts identification processes and customer service protocols.
- Developed strong vendor relationships to negotiate favorable terms and secure quality parts.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.
Parts Specialist
10 Years 5 Months- Managed inventory levels to ensure optimal parts availability and reduce delays.
- Utilized dealership management software to process orders and track shipments accurately.
- Analyzed sales data to forecast demand trends and adjust inventory accordingly.
- Led initiatives to streamline ordering processes, improving response times for customers.
Education
High School Diploma
Certification
Chrysler certified since 2006
Languages
English
Native or Bilingual
Timeline
Parts Specialist
AutoNation CDJR
05.2016 - CurrentRead More
Parts Specialist
CHRIS LEITH DODGE
09.2005 - 02.2016Read More
SOUTH DADE SENIOR HIGH
High School Diploma
Read More