Everett Mays
Muldraugh,KY
Summary
Automotive Sales Associate with a track record of success at Louisville Chrysler Dodge Jeep Ram, specializing in customer service and vehicle demonstrations. Expertise in rapport building and CRM software leads to enhanced customer satisfaction and increased sales. Focused on achieving sales goals through effective follow-up communication and meticulous attention to detail.
Overview
3
3
years of professional experience
Work History
Automotive Sales Associate/Detail Supervisor
Louisville Chrysler Dodge Jeep Ram
Louisville, KY
09.2024 - Current
- Facilitated vehicle selection by aligning options with customer needs and preferences.
- Conducted vehicle demonstrations to showcase key features and benefits.
- Managed customer inquiries via phone, email, and in-person interactions.
- Greeted customers warmly to establish a positive dealership atmosphere.
- Prepared paperwork for vehicle sales and trade-ins efficiently and accurately.
- Conducted follow-up calls to confirm customer satisfaction post-purchase or service visit.
- Ensured compliance with safety and cleanliness standards through thorough inspections.
- Cleaned and polished vehicles, including interiors and exteriors, to maintain quality standards.
Automotive Sales Consultant
Don Franklin Elizabethtown Lincoln
Elizabethtown, KY
03.2023 - 09.2024
- Facilitated customer vehicle selection based on individual needs and preferences.
- Conducted vehicle demonstrations to showcase key features and benefits.
- Managed inquiries via phone, email, and in-person interactions efficiently.
- Maintained up-to-date knowledge of inventory and promotions for effective sales support.
- Greeted customers warmly, establishing a positive dealership atmosphere.
- Participated in training sessions to enhance product knowledge and sales capabilities.
Security Officer
Caesars Southern Indiana
Elizabeth, IN
09.2022 - 03.2023
- Monitored premises to ensure safety and security for guests and staff.
- Conducted regular patrols to identify safety hazards and suspicious activities.
- Enforced property rules to maintain a secure environment for all.
- Checked entrances and exits for unauthorized personnel and prohibited items.
- Verified photo IDs and tickets to grant guest access.
- Provided escorts for visitors throughout the facility when necessary.
Education
High School Diploma -
Breckinridge County High School
Harned, KY05-1995
Some College (No Degree) -
Western Kentucky University
Bowling Green, KYSkills
- Customer service and support
- Vehicle demonstrations
- Follow-up communication
- Product knowledge
- Attention to detail
- Time management
- CRM software proficiency
- Rapport building
- Goal orientation
References
References available upon request.
Timeline
Automotive Sales Associate/Detail Supervisor
Louisville Chrysler Dodge Jeep Ram
09.2024 - Current
Automotive Sales Consultant
Don Franklin Elizabethtown Lincoln
03.2023 - 09.2024
Security Officer
Caesars Southern Indiana
09.2022 - 03.2023
High School Diploma -
Breckinridge County High School
Some College (No Degree) -
Western Kentucky University
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