Everett Mays
Muldraugh,KY
Summary
Productive Detail Manager with professional reputation for exceeding customer expectations with courteous service throughout auto detailing process. Adept at resolving complaints and motivating staff. Focused on maintaining quality standards. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
3
3
years of professional experience
Work History
Motorcycle Detailer
Dan Powers Motorsports
Elizabethtown, Kentucky
04.2026 - Current
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Worked with sales and service department to make sure motorcycles and ATVs were cleaned accurately.
- Made sure that the service and detail area were kept clean and garbage was taken out on a regular basis.
- Maintained clean, tidy and safe work environment.
- Conducted thorough detailing of vehicles, ensuring high standards of cleanliness and presentation.
Automotive Detail Manager
Don Franklin Elizabethtown Lincoln
Elizabethtown, KY
09.2025 - 04.2026
- Provided personnel supervision, including training and scheduling.
- Used cleaning, protective, and restorative agents to maintain and enhance vehicle appearance.
- Inspected each vehicle to verify quality of service and adherence to cosmetic standards.
- Cleared out dirt, rubbish and debris from vehicle interiors.
- Polished windows to flawless shine with foaming agents and smooth cloths.
- Completed complementary rinses and interior cleanouts for service department customers.
- Oversaw daily operations of automotive detailing, ensuring quality and consistency in service delivery.
- Managed inventory of cleaning supplies and equipment, optimizing stock levels to prevent shortages.
- Conducted regular inspections of completed work to ensure adherence to company standards and customer satisfaction.
- Collaborated with dealership staff to coordinate detailing schedules that align with sales activities and customer needs.
Automotive Detail Supervisor
Louisville CDJR
Louisville, KY
09.2024 - 09.2025
- Managed daily operations of automotive detailing team, ensuring high-quality service delivery.
- Collaborated with sales team to prepare vehicles for showroom displays, enhancing visual appeal.
- Maintained a clean and organized work environment, ensuring safety standards were consistently met throughout operations.
- Oversaw daily operations of automotive detail department, ensuring quality standards and customer satisfaction.
- Collaborated effectively with sales representatives to provide superior pre-sale vehicle preparations for potential buyers.
- Oversaw daily operations for automotive detailing team, ensuring high-quality service delivery and customer satisfaction.
- Managed inventory of detailing supplies, optimizing stock levels to support workflow without interruptions.
- Collaborated with sales team to prepare vehicles for delivery, enhancing overall customer experience through meticulous presentation.
Automotive Sales Consultant
Don Franklin Elizabethtown Lincoln
Elizabethtown, KY
03.2023 - 09.2024
- Developed strong customer relationships to enhance satisfaction and loyalty.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Developed strong relationships with customers for repeat business and referrals.
- Answered telephone and email inquiries from potential customers.
- Conducted thorough needs assessments to identify customer preferences and recommend appropriate vehicles.
- Demonstrated vehicles, highlighting features and benefits to enhance customer understanding.
- Utilized CRM systems to track leads, manage follow-ups, and ensure timely communication with clients.
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
Education
Some College (No Degree) - Computer Aided Drafting
Kentucky Technical
Elizabethtown, KentuckyGraphic Design
Western Kentucky University
Bowling Green, KentuckyHigh School Diploma -
Breckinridge County High School
Harned, Kentucky05-1995
Skills
- Customer service
- Safety procedures
- Automotive detailing
- Interior and exterior cleaning
- Relationship building
- Work area organization
- Vehicle inspection
- Showroom maintenance
- Mechanical aptitude
- Safety inspections
- Problem-solving
- Strategic planning
- Time management
- Attention to detail
LANGUAGE
English - Native
Timeline
Motorcycle Detailer
Dan Powers Motorsports
04.2026 - Current
Automotive Detail Manager
Don Franklin Elizabethtown Lincoln
09.2025 - 04.2026
Automotive Detail Supervisor
Louisville CDJR
09.2024 - 09.2025
Automotive Sales Consultant
Don Franklin Elizabethtown Lincoln
03.2023 - 09.2024
Some College (No Degree) - Computer Aided Drafting
Kentucky Technical
Graphic Design
Western Kentucky University
High School Diploma -
Breckinridge County High School