Everlee Smutz
Oviedo,FL
Summary
Offering key skills in leadership and problem-solving, eager to learn and grow in team-oriented environment. Brings solid foundation in project management principles and effective communication techniques. Ready to use and develop skills in resource allocation and team coordination in any role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Lead + Scheduler
Tee It Up
09.2023 - Current
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Worked different stations to provide optimal coverage and meet production goals
- Monitored schedule adherence, addressing conflicts proactively to maintain workflow continuity.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Front Service Clerk
Publix
04.2023 - 05.2024
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Maintained cleanliness and organization of front-end areas to promote safety and efficiency.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
Education
Bachelor of Science - Psychology, Neuroscience Track
University of Central Florida
Orlando, FL12.2027
Associate of Science Degree - Psychology, General Track
Seminole State College
Orlando, FL12.2025
Skills
- Effective conflict resolution
- Customer focus
- Coaching and mentoring
- Collaborative team management
- Effective time management
- Service excellence
- Collaborative decision-making
- Strong verbal communication
Certification
- ServSafe Certified
- NRFS Certified
Honors:
Florida Bright Futures Medallion Scholar, SSC President’s List (2 semesters), SSC Dean’s List (2 semesters)
Timeline
Team Lead + Scheduler
Tee It Up
09.2023 - Current
Front Service Clerk
Publix
04.2023 - 05.2024
Bachelor of Science - Psychology, Neuroscience Track
University of Central Florida
Associate of Science Degree - Psychology, General Track
Seminole State College