Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Evetta Bowman

Bluffton,SC

Summary

I am an experienced professional with 16 years of experience seeking a remote Claims Processor role. I am skilled in coordinating medical appointments, maintaining detailed records, and improving customer satisfaction through effective communication. Proficient in data analysis, ensuring financial accuracy, and collaborating across departments to enhance operational efficiency.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Claims Processor

FirstSource
07.2020 - Current
  • Schedule and coordinate medical appointments, demonstrating strong organizational and time-management capabilities
  • Facilitate clear and compassionate communication with healthcare professionals and relatives to ensure comprehensive care
  • Maintain meticulous records and manage logistical arrangements to support daily operations
  • Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures.
  • Processed a high volume of incoming claims in accordance with established policies and procedures.

Security Guard

Altru Protective Group
West Columbia, SC
02.2023 - 10.2023
  • Resolved customer concerns across multiple communication channels, including voice, chat, and email, ensuring efficient and satisfactory outcomes
  • Operated effectively in both autonomous and team-based roles, leveraging strong problem-solving skills to address security and safety issues
  • Assisted in the professional development of peers by participating in the training of new personnel and engaging in ongoing skill enhancement initiatives

CDL a Student

CRST Expedited
Cedar Rapids, IA
03.2021 - 06.2021
  • Acquired a solid foundation in commercial driving through extensive training, mastering the safe operation of heavy vehicles in compliance with federal transportation regulations
  • Honed skills in precision backing maneuvers and adeptly handling 18-wheel trucks under various road conditions
  • Developed expertise in map reading and route planning, optimizing navigation efficiency and accuracy

Security Site Supervisor

Security Management of South Carolina
Columbia, SC
11.2007 - 03.2021
  • Maintained comprehensive records and identified potential safety hazards, utilizing computerized surveillance systems to ensure a secure environment
  • Facilitated communication as a dispatcher, relaying critical information and instructions to patrol officers to enhance operational efficiency
  • Compiled and finalized incident reports, managed administrative tasks, and maintained liaison with property security contacts to uphold organizational standards

Education

High School Diploma - General High School Curriculum

Estill High School
Estill, SC

Skills

  • Communication Skills
  • Problem-Solving
  • Time Management
  • Data Entry
  • Multitasking
  • Customer Relationship Management (CRM)
  • Empathy
  • Active Listening
  • Conflict Resolution
  • Product Knowledge
  • Documentation
  • Assessment
  • Evaluation
  • Coordination
  • Advocacy
  • Computer Literate
  • Work From Home
  • Customer Service
  • Allocating claims
  • Claims review
  • Payments posting
  • Transactions reconciliation
  • Teamwork and Collaboration
  • Strong Organization
  • Stress Tolerance
  • Training new hires
  • Customer Relations
  • Communication Equipment Operation
  • Verifying coverage

Certification

Notary, SC, 11/32

References

References available upon request.

Timeline

Security Guard

Altru Protective Group
02.2023 - 10.2023

CDL a Student

CRST Expedited
03.2021 - 06.2021

Claims Processor

FirstSource
07.2020 - Current

Security Site Supervisor

Security Management of South Carolina
11.2007 - 03.2021

High School Diploma - General High School Curriculum

Estill High School

Similar Profiles

CREATE PROFILE
Evetta Bowman