Christopher Rodgers
Jacksonville,FL
Summary
UNF Freshman pursuing Mechanical Engineering major with 2 years experience in customer service and communications. Seeking opportunities to put skills to use and eager to fulfill roles of responsibility and adding value to the team.
Hello to whomever may read this, name is Christopher, it is a pleasure to apply for a position in your company. Currently a college freshman that is willing to look for opportunities whilst getting an education. As a person I am very transparent, open-minded and dedicated, apply knowledge & solutions, productivity, and discipline within life to conduct myself properly around a team, will make an effort to resolve any issue or difficult task promptly, not afraid to ask for help or provide any support. Gained experience in computer science, software, and programming but very limited, using the basics throughout High School and still want to expand these skills throughout college. Prior Job experience I have is with Florida Blue as a Claims Processor and using Excel. Our team would verify claims looking at the patients records filing their claims into a system, if the claims had Diligent Claims Processor versed in insurance processes and claims procedures. Offers great attention to detail and time management abilities to successfully handle large volume of claims. Highly accurate and thorough with focus on completing error-free work in line with processing guidelines.
Overview
1
1
year of professional experience
Work History
Claims Processor
Florida Blue, Blue Cross and Blue Shield of Florida
08.2021 - 05.2022
- Generated, posted and attached information to claim files. Over 70 Claims per day.
- Communicated verification and authorization status updates with [BCBS] department to facilitate decision-making for patient admissions and insurance coverage.
- Followed up with customers on unresolved issues.
- Posted payments to accounts and maintained records.
- Maintained confidentiality of patient finances, records, and health statuses.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Developed and implemented quality assurance processes to check accuracy of claims processing.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Identified and reported potential fraud or abuse related to claims to protect system's integrity.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Utilized specialized software to process incoming claims, enter data and generate reports.
- Checked documentation for accuracy and validity on updated systems.
Team Member
Panera Bread
06.2021 - 08.2021
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
In Progress (Bachelors) - Mechanical Engineering
University of North Florida
Jacksonville, FLHigh School Diploma -
Andrew Jackson High School
Jacksonville, FL05.2022
Skills
- Computer skills
- Communication skills
- Team skills
- Customer support
- Active listening & following directions
- Writing skills
- Data Entry
- Data Communications
Additional Information
- Authorized to work in the US for any employer
Timeline
Claims Processor
Florida Blue, Blue Cross and Blue Shield of Florida
08.2021 - 05.2022
Team Member
Panera Bread
06.2021 - 08.2021
In Progress (Bachelors) - Mechanical Engineering
University of North Florida
High School Diploma -
Andrew Jackson High School