Evie Scott

• Handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience
• Listen to customers' concerns, issues and questions
• Resolve customers' concerns and answer customers' questions to your best ability
• Maintain a positive attitude and calmly respond to customers' complaints
• Attract customers by promoting the packaging, programming and add-on while positively, answering questions and addressing the customer’s concerns
• Recommend possible products to meet the customers' needs
• Refer issues and questions to managers if necessary
• Prepare cases and customer reports by gathering data collected during customer interactions

• Teach creative arts
• Organizing youth events or retreats to encourage community building
• Fostering healthy and beneficial relationships

1. Business Sales Executive (GPS Tracking Systems)

• Drive sales of GPS tracking systems to businesses across various industries.

• Identify potential business clients through lead generation, networking, and market research.

• Present GPS tracking solutions to potential clients, demonstrating their value in logistics, fleet management, and asset tracking

• Develop proposals, conduct product demonstrations, and handle contract negotiations.

• Maintain a pipeline of potential clients, track interactions in CRM, and follow up regularly.

• Front desk phone duties
• Medical billing
• Appointment scheduling
• Maintained up-to-date knowledge of patient accounts

• Answer high volume calls, emails & chats
• Enroll Market Partners, VIP Members and Retail customers
• Assist with placing orders or provide refunds
• Create return numbers known as RMA numbers for customers returns
• Create and resolve cases
• Train new Customer Service Agent
• Troubleshoot usernames and passwords
• Close accounts

• Placement of orders, refunds, or exchanges
• Suggest solutions for product malfunctions
• Resolve customer complaints via phone, email, mail, or social media

• Organize activities and implement curriculums that allows children to learn about the world and explore interests
• Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime
• Monitors signals of emotional or developmental delays
• Keep records of children progress, routines and interest