Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
6
6
years of professional experience
Work History
Sales Representative
Top Tier Solar Solutions
Columbia, SC
08.2023 - Current
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Generated new sales leads through cold calling and networking activities.
Organized client visits, presentations, product demonstrations and trade shows.
Analyzed customer feedback to improve products and services.
Maintained accurate records of all sales and prospecting activities.
Described merchandise and explained use, operation and care.
Negotiated deals and handled complaints or objections.
Set up meetings with potential clients and listened to their wishes and concerns.
Sales Manager
American Eagle Outfitters
Florence, SC
11.2018 - Current
Created and presented monthly reports to management on sales performance.
Managed daily operations of sales department, including supervision of staff members.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Resolved customer complaints regarding sales and service.
Coached, developed and motivated team to achieve revenue goals.
Supported sales team members to drive growth and development.
Education
West Florence High School
Florence, SC
05-2020
Skills
Lead Generation
Business Development
Lead prospecting
Client Service
Account development
Account Management
References
References available upon request.
Timeline
Sales Representative
Top Tier Solar Solutions
08.2023 - Current
Sales Manager
American Eagle Outfitters
11.2018 - Current
West Florence High School
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