Evis Mendoza
Las Vegas,NV
Overview
9
9
years of professional experience
1
1
Certification
Work History
Paratransit Operator
Mv Transporation
08.2023 - Current
- Improved passenger satisfaction by providing timely and efficient transportation services to individuals with disabilities.
- Enhanced safety measures by conducting thorough pre-trip vehicle inspections and addressing potential issues promptly.
- Maintained accurate records of trips, mileage, and passenger information for organizational efficiency and regulatory compliance.
- Assisted passengers with boarding and disembarking the vehicle, ensuring their comfort and well-being throughout the journey.
General Manager
Wetzels Pretzels
04.2020 - 01.2022
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
Cashier
Wetzels Pretzels
04.2019 - 04.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
CNA/Social Services Assistant
Ivy Creek Healthcare & Wellness Center
03.2015 - 01.2019
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
High School Diploma -
East Valley Senior High School
North Hollywood, CA06.2012
Skills
- Customer Service Orientation
- CPR Certification
- Flexible Schedule Availability
- Safe Driving Practices
- Positive Attitude and Demeanor
- Wheelchair Securement Procedures
- Customer Service
Certification
- CNA - Certified Nurse Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Paratransit Operator
Mv Transporation
08.2023 - Current
General Manager
Wetzels Pretzels
04.2020 - 01.2022
Cashier
Wetzels Pretzels
04.2019 - 04.2020
CNA/Social Services Assistant
Ivy Creek Healthcare & Wellness Center
03.2015 - 01.2019
High School Diploma -
East Valley Senior High School
- CNA - Certified Nurse Assistant
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