Evoni R Esparza
Albuquerque
Summary
Results-driven retail professional with progressive leadership experience in fast-paced, customer-focused environments. Proven ability to drive sales, manage inventory, build strong vendor relationships, and lead teams while maintaining operational efficiency and compliance. Adaptable, detail-oriented, and skilled in supporting business growth across multiple industries.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Cookies Sunland Park
07.2024 - 01.2026
- Open and close daily operations including cash drawer reconciliation and end-of-day reporting.
- Monitor and evaluate team member performance to ensure service and sales standards are met.
- Oversee inventory management and maintain product accuracy and compliance.
- Schedule and conduct vendor meetings; onboard new vendors in alignment with company standards.
- Follow and enforce all company SOPs and regulatory requirements.
- Update vendor credits and maintain accurate financial documentation.
- Communicate with vendors to coordinate, schedule, and place new product orders.
- Support staff training and operational consistency across shifts.
- Develop and execute in-store marketing and promotional strategies to increase brand visibility and drive sales.
- Coordinate advertising efforts, including social media promotions, vendor pop-ups, and product launch events.
Team Lead
Dark Matter Sunland
04.2023 - 03.2024
- Supervised daily operations and assisted customers with product selection.
- Managed inventory and ensured product availability and accuracy.
- Upsold and cross-sold products to meet customer needs and increase sales.
- Supported onboarding and training of new employees.
- Maintained high customer service standards in a fast-paced retail environment.
- Participated in community outreach initiatives and brand engagement efforts.
Server/Bartender Shift Manager
Amar Peruvian Restaurant
05.2022 - 04.2023
- Trained new staff on menu offerings, service protocols, and point-of-sale systems.
- Developed strong relationships with regular customers, enhancing overall dining experience through personalized service.
- Oversaw inventory management, minimizing waste while ensuring adequate supplies for smooth operations.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handle customer concerns and ensure excellent guest service.
- Monitor cash handling, open/closing procedures, and shift reports.
Universal Specialist
The Home Depot
04.2021 - 04.2022
Server/Bartender
Applebee’s
07.2018 - 11.2020
Education
Basic Studies - Some College
El Paso Community College
El Paso, TXHigh School Diploma -
Socorro High School
El Paso, TX06.2018
Skills
- Leadership & Team Supervision
- Vendor Relations & Procurement
- Inventory Management
- Cash Handling & Reconciliation
- Regulatory Compliance & SOP Adherence
- Sales & Customer Engagement
- Bilingual: English & Spanish
- POS Systems
- Staff training and development
- Social Media Management & Content Creation
- Retail operations management
Certification
- Food Handlers Certification
- TABC Certification
Timeline
Assistant Manager
Cookies Sunland Park
07.2024 - 01.2026
Team Lead
Dark Matter Sunland
04.2023 - 03.2024
Server/Bartender Shift Manager
Amar Peruvian Restaurant
05.2022 - 04.2023
Universal Specialist
The Home Depot
04.2021 - 04.2022
Server/Bartender
Applebee’s
07.2018 - 11.2020
Basic Studies - Some College
El Paso Community College
High School Diploma -
Socorro High School