Evonne Loney
Sumter,SC
Summary
Experienced healthcare administration professional seeking a challenging position for professional growth and the application and development of current education and skills in the healthcare field. Committed to promoting quality patient care and satisfaction through a background in patient care and healthcare administration. Demonstrated success in providing strong leadership and mentoring abilities to ensure team success. Skilled in maintaining regulatory compliance and upholding the highest standards of quality and safety in healthcare operations.
Overview
34
34
years of professional experience
Work History
Health Coach/Case Management
Bluecross Blueshield of South Carolina
09.2021 - Current
- Outreach Phone calls to members
- Ability to handle confidential or sensitive information with discretion
- Good judgment skills
- Excellent customer service and organizational skills
- Ability to work independently, prioritize effectively, and make sound decisions
- Communicate with members regarding health management activities/programs
- Strong ability to persuade, negotiate, or influence others
- Strong analytical and critical thinking skills
- Working knowledge of Microsoft Word, Excel, and Powerpoint
- Work well with Case Management Team
Certified Medical Assistant (AAMA)
Sandhills Medical Foundation
11.2020 - Current
- Assist provider with procedures/examinations
- Administer medications/injections
- Obtain patient medical histories
- Perform lab test
- EMR charting
- Answer telephone calls, took messages, and return calls to patients
- Verified insurance information
- Schedule appointments/referrals
- Prescription refills as directed by provider
- Educate patients regarding illness, medication, and diet
- Vital signs
- Indexing
Adjunct Instructor (Medical Assisting Program)
Central Carolina Technical College
08.2014 - Current
- 10 years of teaching experience both theory and lab
- Coordinate clinical rotation for students
- Evaluate students on clinical performance
- Teach theory and demonstrate lab testing and all other procedures
- Implement student learning outcomes
- Maintain current knowledge in the subject matter area and effective teaching/learning strategies
- Grade class assignments and examinations
- Keep students informed of their academic progress
Patient Care Technician Program Manager
Central Carolina Technical College
04.2014 - 01.2017
- Company Overview: Sumter, SC
- Coordinate aspects of the Patient Care Technician Program (Nursing Assistant, Phlebotomy, and Cardiac Care), including supervision of daily operations
- Meet with proctors at the clinical sites to discuss and evaluate students progress during clinical rotation
- Perform all instructional management duties
- Assign teaching schedules
- Experienced instructor teaching both the lecture and lab components of the course
- Attend many professional development plans, conferences and webinars
- Coordinate clinical sites for nursing assistant, phlebotomy and cardiac care students by collaborating with local healthcare industry
- Process student's evaluations, grades, and all other required reports and documentation
- Student advisement: counsel students with academic, career, and personal needs and advise students for registration
- Conduct faculty meetings and participate in educational conferences, professional training, and seminars, as well as staff and department meetings
- Assist students in applying their didactic knowledge to practical experience
- Provide tutorial opportunities for students
- Supervise the department supplies and inventory and submit purchase request as needed
- Advise students regarding attendance/academic concerns and document accordingly
- Ensure program is operating under all Department of Education and Accrediting Commissions regulations
- Supervise instructors fulltime and adjunct instructors
- Document all student action notifications in Banner
- Handle student/instructor grievances in a timely manner
- Hire and Terminate instructors in coordination with and communication with Dean
- Completed curriculum development for courses in Desire to Learn (D2L)
- Assist the BOOST Director in curriculum development and preparation of course material
- Certified as an online instructor
- Sumter, SC
Medical Assistant Manager
Centura College
03.2011 - 01.2013
- Company Overview: Columbia SC
- Coordinate aspects of the Medical Assisting Program, including supervision of daily operations
- Assign teaching schedules
- Process students evaluations, grades, and all other required reports and documentation
- Advise students for academic and behavioral issues
- Conduct faculty meetings and participate in educational conferences, professional training, and seminars, as well as staff and department meetings
- Student advisor for 'At Risk' of failing students
- Instructor for medical assisting courses
- Assist students in applying their didactic knowledge to practical experience
- Provide tutorial opportunities for students
- Supervise the department supplies and inventory and submit purchase request as needed
- Advise students regarding attendance/academic concerns and document accordingly
- Ensure program is operating under all Department of Education and Accrediting Commissions regulations
- Supervise the maintenance and utilization of all equipment used in the Medical Assisting department
- Document all student action notifications in Campus Vue (attendance, probation, drops, restarts, LOA's)
- Handle student/instructor grievances in a timely manner
- Hire and Terminate instructors in coordination with and communication with Director
- Return students/instructor calls daily
- Complete instructor and course content on a regular and timely basis
- Conduct student exit interviews every module
- Assist the Corporate Director of Medical Assisting in curriculum development and preparation of course material
- Supervise clinical externship coordinator
- Columbia SC
Medical Director Assistant (CMA, AAMA)
Correct Care Solutions
06.2007 - 03.2011
- Company Overview: Columbia SC
- Obtain patients medical history
- Assist physician with procedures/examinations
- Monitor blood sugars, perform EKGs and venipunctures
- Manage telephone systems by taking messages/returning phone calls, and assisting patients as needed
- Administered injections as ordered by provider
- Documentation in Electronic Health Records
- Schedule appointments/referrals
- Order and restock supplies for medical office as needed
- Liaison between physician and nursing staff
- Responsible for patient education
- Experience in front and back office
- Experience in ambulatory/ outpatient clinical setting
- Columbia SC
Patient Care Tech/Nurse Technician/Unit Secretary
Palmetto Health
09.1990 - 05.2007
- Company Overview: Columbia, SC
- Transcribe physicians orders
- Assist medical team with exams and procedures
- Performed blood glucose checks
- Performed vital sign check
- Performed venipunctures
- Responsible for patient education
- Schedule patient procedures/referrals
- Ordered medical supplies
- Excellent customer service
- Experience with EMR(Cerner Healthcare Software)
- Computer skills Excel, MS Word, MS Power Point
- Columbia, SC
Education
Bachelor Of Science Degree - Health Care Administration
11.2024
Bachelor of Science - Healthcare Administration
Columbia Southern University
Orange Beach, AL10-2024
Associate of Science Degree - Medical Assistant, (CMA, AAMA)
South University
Columbia, SC03.2007
Completed several nursing courses -
Central CarolinaTechnical College
01.2005
Certified Phlebotomist -
Central Carolina Technical College
01.1998
Skills
- Patient Care Technician Program Manager
- Medical Assisting Program Manager
- Experienced Instructor
- Clinical Coordinator
- Leadership
- Supervisory skills
- Clinical skills
- Administrative skills
- Management
- Teaching
- Allied Health Courses
- Online instructor
- Desire to Learn (D2L)
- CPR certified
- Healthcare administration
- Coaching
- Motivational interviewing
- Interpersonal relationship building
- Collaborative teamwork
- Professional ethics adherence
- Active listening techniques
- Health education
- Healthcare Administration Knowledge
- Healthcare regulations awareness
- Healthcare system navigation
- Healthcare regulations compliance
- Healthcare performance metrics
Activities
- Committee Member, Medical Assistant Program Advisory, Central Carolina Tech College, 01/01/16, Present
- Committee Member, Academic Management Team, Central Carolina Technical College, 01/01/14, 01/01/18
- Committee Member, American Association of Medical Assistants, 01/01/07, Present
- Committee Member, Patient Care Technician Program curriculum development, 01/01/16, Present
Timeline
Health Coach/Case Management
Bluecross Blueshield of South Carolina
09.2021 - Current
Certified Medical Assistant (AAMA)
Sandhills Medical Foundation
11.2020 - Current
Adjunct Instructor (Medical Assisting Program)
Central Carolina Technical College
08.2014 - Current
Patient Care Technician Program Manager
Central Carolina Technical College
04.2014 - 01.2017
Medical Assistant Manager
Centura College
03.2011 - 01.2013
Medical Director Assistant (CMA, AAMA)
Correct Care Solutions
06.2007 - 03.2011
Patient Care Tech/Nurse Technician/Unit Secretary
Palmetto Health
09.1990 - 05.2007
Completed several nursing courses -
Central CarolinaTechnical College
Certified Phlebotomist -
Central Carolina Technical College
Bachelor Of Science Degree - Health Care Administration
Bachelor of Science - Healthcare Administration
Columbia Southern University
Associate of Science Degree - Medical Assistant, (CMA, AAMA)
South University
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