Evthoxia Xanthopoulos
5834 Corkwood Court ,Florida
Summary
Helpful Release of Information Specialist in healthcare environments retrieving medical records on demand. Maintains patient records and organizes files, searches for patient files and solves inconsistencies. Computer literate professional with in-depth knowledge of medical terminology.
Motivated professional with experience in leading classes and developing customized exercise plans. Successful at motivating clients to reach fitness goals through comprehensive approach to health and wellness. Possess strong knowledge of proper nutrition and exercise techniques. Dedicated to providing patient centered care.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
Self-employeed
08.2021 - Current
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records..
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
Release of Information
CIOX at Advent Health North Pinellas
Tarpon Springs, FL
05.2021 - 10.2021
- Health Information Specialist for medical records
- Improved efficiency in the release of information process by streamlining workflows and documentation procedures.
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
Licensed Massage Therapist
Self Employed/retired
09.1997 - 12.2020
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
Front Desk Customer Service
Tarpon Discount Drugs
Tarpon Springs, FL
06.2015 - 03.2020
- Assisted in resolving guest complaints and concerns, ensuring a high level of satisfaction with their stay.
- Contributed toward maintaining a positive work environment by supporting colleagues and assisting with cross-training tasks.
- Maintained confidentiality when managing sensitive information related to guest stays or billing details, adhering strictly to data privacy guidelines.
- Facilitated effective communication between different departments within the establishment.
- Handled phone inquiries professionally, providing prompt assistance or transferring calls as needed for optimal guest service.
Fill Medication Prescriptions
Tarpon Discount Drugs
Tarpon Springs, FL
10.2013 - 11.2014
- Handled customer calls
- Continuously updated knowledge on pharmaceutical industry trends as well as local traffic patterns for efficient route planning.
- Delivered medications safely to various locations including residential homes, assisted living facilities, hospitals, doctor''s offices, among others.
- Maintained strict adherence to HIPAA regulations while handling sensitive patient information and prescription records.
- Assisted with inventory management, ensuring adequate stock levels for high-demand medications.
Fitness Center Manager
Select Fitness Center
New Port Richey, FL
03.2014 - 06.2014
- Implemented regular employee performance assessments to identify areas of improvement, provide constructive feedback, and recognize outstanding achievements.
- Evaluated performance metrics regularly to determine areas of improvement within the facility and staff performance.
- Boosted overall client satisfaction with personalized fitness programs tailored to individual needs and goals.
- Established open communication channels among team members to foster a positive work culture and encourage feedback sharing.
Fitness Instructor
Premier Choice Fitness
New Port Richey, FL
04.2011 - 10.2013
- Planned helpful nutritional dietary guide
- Instructed Silversneaker program
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Provided clients with nutrition and lifestyle advice to support overall health and wellness.
Direct Marketing Sales Representative
Think Direct Marketing
07.2010 - 07.2011
- Directed customer complaints
- Collaborated cross-functionally to develop targeted promotional materials that resonated with potential clients, increasing response rates from direct mail initiatives.
- Implemented time management strategies to juggle multiple responsibilities effectively, ensuring timely follow-up with clients and adherence to project deadlines.
Substitute Teacher
Pasco County Schools
01.2009 - 01.2010
- Directed Florida approved curriculum
- Organized classroom and activities.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Helped with communication and education skills with ESE students.
Education
Associate of Arts -
St. Petersburg College
Tarpon Springs, FL5 2016
Certificate of Medical Coding -
St. Petersburg College
Tarpon Springs, FL2018
Skills
- Coordinated information request releases, ensuring alignment with organizational transparency goals and responsiveness to client inquiries
- Analyzed and enhanced medical release of information (ROI) workflows, focusing on maximizing efficiency and reducing turnaround times
- Monitored and reinforced safety protocols to ensure adherence to regulations and promote a safe work environment
- Conducted comprehensive assessments and implemented HIPAA compliance strategies to enhance security of sensitive health information
- Streamlined patient information management by utilizing electronic charting tools, resulting in improved operational workflows
- Implemented individualized care plans to improve patient well-being and assist in recovery journeys
- Assisted customers with banking inquiries and transactions, ensuring efficient operations and high satisfaction levels as a floating teller
- Achieved a collaborative team environment that significantly improved morale Resolved conflicts among team members by fostering a culture of understanding and respect Advanced initiatives that elevated emotional intelligence and enhanced interpersonal dynamics
- Optimized workflow by applying effective time management strategies, ensuring timely completion of tasks and projects
- Clarified customer questions to ensure understanding and promote service quality
Certification
- CPR AED [7/2024-7/2026]
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Timeline
Elderly Caregiver
Self-employeed
08.2021 - Current
Release of Information
CIOX at Advent Health North Pinellas
05.2021 - 10.2021
Front Desk Customer Service
Tarpon Discount Drugs
06.2015 - 03.2020
Fitness Center Manager
Select Fitness Center
03.2014 - 06.2014
Fill Medication Prescriptions
Tarpon Discount Drugs
10.2013 - 11.2014
Fitness Instructor
Premier Choice Fitness
04.2011 - 10.2013
Direct Marketing Sales Representative
Think Direct Marketing
07.2010 - 07.2011
Substitute Teacher
Pasco County Schools
01.2009 - 01.2010
Licensed Massage Therapist
Self Employed/retired
09.1997 - 12.2020
Associate of Arts -
St. Petersburg College
Certificate of Medical Coding -
St. Petersburg College