Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ewelina Sulich

Wallington

Summary

Experienced with managing client relationships and addressing customer concerns efficiently. Utilizes effective communication and problem-solving skills to resolve issues promptly. Strong understanding of customer service principles and maintaining high satisfaction levels.

Overview

3
3
years of professional experience

Work History

Financial Center Relationship Representative

Spencer Savings Bank
04.2024 - Current
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
  • Assisted branch managers in exceeding sales goals through cross-selling and upselling various financial products.
  • Strengthened client relationships with proactive communication and follow-up on account inquiries, issues, or concerns.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Identified customer financial needs through in-person efforts, cold calls, referrals, and marketing while providing strong product knowledge and quality service.

Universal Banker

Spencer Savings Bank
03.2023 - 04.2024
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Educated customers on features and benefits of banking products and services.
  • Executed wire transfers, stop payments and account transfers.
  • Maintained friendly and professional customer interactions.

FCSR-Teller

Spencer Savings Bank
10.2022 - 03.2023
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Balanced teller drawers and ATM cash.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.

Education

Finance And Accounting

Economic High School
Stalowa Wola In Poland

Skills

  • Client assistance

  • Commitment to goal achievement

  • Client engagement

  • Staff management

  • Product promotion

  • Relationship building

  • Analytical thinking

Languages

Polish

Timeline

Financial Center Relationship Representative

Spencer Savings Bank
04.2024 - Current

Universal Banker

Spencer Savings Bank
03.2023 - 04.2024

FCSR-Teller

Spencer Savings Bank
10.2022 - 03.2023

Finance And Accounting

Economic High School

Similar Profiles

CREATE PROFILE
Ewelina Sulich