Ewrich Brisman
New York,NY
Summary
Dedicated and versatile professional with over 10 years of experience in retail management, small business ownership, and customer service. Proven ability to lead teams, train staff, manage operations, and deliver exceptional client experiences. Strong background in inventory control, sales strategy, and marketing, with entrepreneurial success in both the food and jewelry industries. Known for reliability, attention to detail, and a hands-on leadership style that drives team performance and business growth.
Overview
11
11
years of professional experience
Work History
Independent Jeweler / Owner
Ewrich Jewelry LLC
06.2020 - Current
- Designed, handcrafted, and sold custom jewelry pieces using a variety of metals, stones, and design techniques.
- Managed all aspects of small business operations including product development, pricing, marketing, and customer service.
- Consulted with clients to create personalized and meaningful pieces, ensuring high customer satisfaction.
- Handled sourcing and purchasing of quality materials, maintaining strong relationships with trusted suppliers.
- Managed online and in-person sales, including inventory tracking, packaging, and order fulfillment.
- Utilized social media and e-commerce platforms to market collections, grow brand visibility, and drive sales.
- Conducted repairs and maintenance on fine jewelry items, ensuring precision and craftsmanship.
Owner & Operator
NY Stop & Snack Inc
10.2022 - 12.2024
- Hired and trained employees, established standard procedures, and maintained compliance with health regulations.
- Managed budgeting, payroll, and vendor relations to ensure financial efficiency and profitability.
- Increased community engagement and sales through local marketing strategies
- Developed promotions and outreach efforts to increase foot traffic and community engagement.
- Managed day-to-day business operations.
Assistant Manager
Victoria's Secret
04.2016 - 03.2020
- Supervised daily store operations, ensuring a smooth and efficient customer experience.
- Trained and coached sales associates on product knowledge, customer engagement, and sales techniques.
- Monitored visual merchandising standards and executed floor sets to align with brand guidelines.
- Assisted in driving sales and meeting store goals through team motivation and customer service excellence.
- Handled customer escalations and returns with professionalism and attention to satisfaction.
- Managed inventory control, shipment processing, and stockroom organization.
- Ensured compliance with company policies, loss prevention procedures, and safety standards.
Lead Cashier
DSW Warehouse
01.2014 - 04.2016
- Delivered excellent customer service during checkout, processing purchases, returns, and exchanges accurately.
- Trained new cashiers on POS functions, customer engagement, membership sign-ups, and credit card applications.
- Handled cash, credit, and mobile transactions, maintaining accuracy and accountability.
- Assisted with opening/closing procedures, including drawer reconciliation and preparing bank deposits.
- Resolved customer concerns at the front end, ensuring positive shopping experiences.
- Maintained a clean and organized register area and supported sales floor needs during busy periods.
- Worked closely with management to achieve sales targets and uphold store policies.
Education
Associate of Science - Marketing Management
Bronx Community College
Bronx, NY06-2027
Skills
- Team building
- Quality control
- Self motivation
- Inventory coordination
- Customer service expertise
- Problem-solving abilities
- Business management
- Customer relations
- Multitasking
- Visual merchandising
- Time management
- Production management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Owner & Operator
NY Stop & Snack Inc
10.2022 - 12.2024
Independent Jeweler / Owner
Ewrich Jewelry LLC
06.2020 - Current
Assistant Manager
Victoria's Secret
04.2016 - 03.2020
Lead Cashier
DSW Warehouse
01.2014 - 04.2016
Associate of Science - Marketing Management
Bronx Community College
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