Robin Pine
Plymouth,OH
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Pursuing new professional challenges with a growth-oriented company.
Overview
14
14
years of professional experience
Work History
Senior Manager
Lumen Technologies
09.2014 - Current
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Evaluated hiring, firing, and promotions requests.
- Executed appropriate staffing and budgetary plans to align with business forecasts, managing 130 employees across multiple locations.
- Implemented and developed operational standards, policies and procedures.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Implemented productivity benchmarks across all departments to maximize company revenue.
Offshore Program Manager
CenturyLink
01.2010 - 08.2014
- Coached team members on productivity strategies to accomplish challenging goals, improving production by 40%.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Interacted with customers and clients to identify business needs and requirements.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Online01.2009
Skills
- Reporting Oversight
- Strategic Planning
- Resource Allocation
- Talent Development
- Budget Oversight
- Operations Planning
- Organizational Improvement
- Documentation and Reporting
Timeline
Senior Manager
Lumen Technologies
09.2014 - Current
Offshore Program Manager
CenturyLink
01.2010 - 08.2014
Bachelor of Science - Business Administration And Management
University of Phoenix
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