Eyan Mackey
Philadelphia,PA
Summary
Dynamic and results-oriented Network Technician with a proven track record at Anthony Carter, adept in network installation and troubleshooting. Excelled in enhancing network performance and reliability, demonstrating strong problem-solving skills and effective team collaboration. Skilled in hardware installation and inventory management, contributing significantly to operational efficiency and network health.
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2
2
years of professional experience
Work History
Network Technician
Anthony Carter
06.2023 - 12.2024
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Increased domain levels by closely managing Windows domain move.
- Installed multiple network jacks in new construction and within existing facilities.
- Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
- Operated 4-pair test equipment to terminate network cabling at blocks and routing points.
- Performed system patches, service packs, hot fixes and new security configurations.
- Troubleshot hardware and software to determine and rectify network problems.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Performed necessary maintenance to support network availability.
Team Member
Popeyes Chicken
05.2023 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to team success by completing jobs quickly and accurately.
- Assisted with inventory counts and stocking of merchandise.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Gathered, organized and input information into digital database.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Package Handler
Ups
11.2022 - 01.2023
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed safety regulations to maintain safe work environment.
- Stored and secured packages in designated areas to prevent damage and theft.
- Communicated with supervisors about delays or other issues with shipments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Helped train new employees in safe practices and warehouse procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Education
High School Diploma -
Youthbuild Charter School
2309 N Broad St06-2023
Skills
- Network monitoring
- Network configuration
- Helpdesk administration
- LAN configuration
- Hardware installation
- Network troubleshooting
- Network engineering
- Network installation
- Switch installation
- Cable termination
- Truck loading
- Product packing
- Package unloading
- Package loading
- Warehouse safety
- Radio frequency equipment expertise
- Heavy lifting
- Packaging
- Order picking
- Loading and unloading
- Inventory management
Timeline
Network Technician
Anthony Carter
06.2023 - 12.2024
Team Member
Popeyes Chicken
05.2023 - 06.2023
Package Handler
Ups
11.2022 - 01.2023
High School Diploma -
Youthbuild Charter School
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