Eylin Chavez
Pontiac,MI
Summary
A reliable Customer Service professional, adept at presenting, communicating, and solving problems effectively, catering to a diverse range of customer needs and preferences.
Overview
2
2
years of professional experience
Work History
Sales Associate
Primark
Auburn Hills, MI
08.2024 - Current
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Cleaned shelves, counters and tables to maintain organized store.
Party Host
Kids Empire
Auburn Hills, MI
02.2024 - 10.2024
- Demonstrated ability to effectively communicate with guests and provide a welcoming atmosphere
- Proficient in managing multiple tasks and priorities to uphold high standards of service
- Skilled in problem-solving and addressing guest concerns promptly and efficiently
- Consistently receive positive feedback from guests for exceptional service and attention to detail
- Committed to upholding the values and reputation of Kids Empire as a trusted and reputable family entertainment destination
- Supported staff training, development and evaluation.
Crew Member
McDonald's
Pontiac, MI
11.2023 - 11.2023
- Delivered friendly and efficient customer service, creating a positive dining experience
- Maintained cleanliness and organization within the restaurant environment
- Prepared food while adhering to McDonald's quality standards
- Handled cash transactions accurately and responsibly
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Pharmacy Assistant
Jocey Store
Dallas, TX
01.2023 - 09.2023
- Assisted pharmacists with prescription processing, ensuring accuracy and efficiency
- Managed inventory control and performed stock management duties
- Communicated effectively with customers, providing personalized service and medication information
- Handled confidential patient information and processed insurance claims
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Trained new pharmacy staff in procedures and customer service standards.
Education
High School Diploma -
Success Virtual Leaning
Waterford, MISkills
- Fluent in English
- Fluent in Spanish
- Customer service skills
- Attention to detail
- Ability to work in fast-paced environments
- Written and oral communication skills
- POS System Operation
- Multi-tasking strength
Additional Information
I engage in volunteer work at local community health centers, highlighting my dedication to community service. As an adaptable and quick learner, I am open to gaining additional certifications or skills as needed. I possess strong problem-solving abilities, consistently devising efficient solutions to challenges. Moreover, I have the capability to multitask and prioritize responsibilities effectively, with flexible availability that includes evenings, weekends, and holidays.
Timeline
Sales Associate
Primark
08.2024 - Current
Party Host
Kids Empire
02.2024 - 10.2024
Crew Member
McDonald's
11.2023 - 11.2023
Pharmacy Assistant
Jocey Store
01.2023 - 09.2023
High School Diploma -
Success Virtual Leaning