Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Maria Trotta

Boca Raton,FLORIDA

Summary

Motivated high school student with a track record of academic excellence looking for a second part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Experienced in fast-paced environments and adaptable to last-minute changes.

Overview

3
3
years of professional experience

Work History

Sales Associate

Abercrombie & Fitch
Boca Raton, FLORIDA
11.2024 - Current
  • Answered store and merchandise questions and led customers to wanted items.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Recommended, selected and located merchandise based on customer desires.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Collected payments and provided accurate change.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Greeted customers to determine wants or needs.
  • Helped customers find specific products, answered questions, and offered product advice.

Cashier

Panera Bread
Boca Raton, FLORIDA
09.2023 - 06.2024
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers promptly and responded to questions.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Helped with purchases and signed customers up for rewards program.
  • Followed company security procedures for handling large sums of money.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Grocery Bagger

Publix
Boca Raton, FLORIDA
05.2022 - 10.2022
  • Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
  • Greeted customers to build rapport and increase customer satisfaction.
  • Transported packages to customers' vehicles.

Education

. -

Boca Raton Community High School
Boca Raton, FL

Skills

  • FLUENT IN PORTUGUESE
  • FLUENT IN ENGLISH
  • Friendly and outgoing
  • Customer service
  • Listening skills
  • Customer engagement
  • Time management
  • Dependable and responsible

Affiliations

  • Extremely involved in church, leader for multiple departments of the media team. A lot of time, effort and organization is put into this. Constantly in a fast pace environment of posting LIVE on our social media and leading the team.

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual

Timeline

Sales Associate

Abercrombie & Fitch
11.2024 - Current

Cashier

Panera Bread
09.2023 - 06.2024

Grocery Bagger

Publix
05.2022 - 10.2022

. -

Boca Raton Community High School

Similar Profiles

CREATE PROFILE
Maria Trotta