Eyrica Pettis
Chipley ,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Convenience Store Clerk
FastLane Drive Thru Convenience Store
07.2023 - Current
- Stocked merchandise on display shelves and racks to provide good selection for customers.
- Received inventory from vendors and entered merchandise into inventory database to keep accurate records.
- Assisted coworkers with managing heavy workloads or covering shifts when needed,
- Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.
Small Business Owner
Self Employed
01.2022 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
Teller
Community South Credit Union
02.2022 - 05.2023
- Identified sales opportunities and referred customers to branch partners in financial services.
- Processed customer transactions promptly, minimizing wait times.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Referred customers to other banking departments for specialized services.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Waitress / Manager
Skins And Bubbas
08.2019 - 01.2022
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Assistant
Trinity Martial Arts
07.2016 - 08.2018
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Volunteered to help with special projects of varying degrees of complexity.
- Ensured a safe play environment by adhering to safety guidelines and supervising children at all times.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Education
High School Diploma - High School Diploma
Chipley High School
1545 Brickyard Rd, Chipley FL.05-2019
Skills
- Cleanliness maintenance
- Cash handling proficiency
- Store safety protocols
- Customer service
- Payment processing
- Shipping and packaging
- Point-of-sale system
- Customer relations
- Activity planning
- Role modeling
- Parent communication
Certification
Krafty Chick LLC L2100045038
Timeline
Convenience Store Clerk
FastLane Drive Thru Convenience Store
07.2023 - Current
Teller
Community South Credit Union
02.2022 - 05.2023
Small Business Owner
Self Employed
01.2022 - Current
Waitress / Manager
Skins And Bubbas
08.2019 - 01.2022
Assistant
Trinity Martial Arts
07.2016 - 08.2018
High School Diploma - High School Diploma
Chipley High School
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