Summary
Overview
Work History
Education
Skills
Professional projects
Certification
Languages
References
Timeline
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EYRMA ROTSTEIN

Las Vegas,NV

Summary

Recent graduate from a Software Development Certification program at University of Nevada Las Vegas with a background in business administration. Entry-level software developer proficient in Java, Jscript, React, and Python. Skilled in problem-solving and analytical thinking to improve software functionality.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Spreadsheet & Inventory Analyst

Innovative Products Marketing, LLC
Las Vegas, NV
01.2023 - Current
  • Analyzed pricing structures and market trends to improve profitability, designed strategic pricing plans and conducted audits to ensure inventory accuracy
  • Collaborated with teams to resolve data discrepancies and streamlined reporting for informed decision-making

Support & Service Analyst

Foundever Operating Corp
Las Vegas, NV
07.2021 - Current
  • Provided comprehensive technical and customer support for financial software, resolving issues, managing service requests, and ensuring payroll regulations
  • Ensured high satisfaction levels through effective problem-solving and collaboration with internal teams for continuous service improvement

Seasonal Technical & Customer Support Representative

Sykes Home USA
Las Vegas, NV
04.2021 - 05.2021
  • Delivered technical support and customer service in tax season by diagnosing problems, coordinating communication channels, and working closely with teams for effective solutions

Education

Software Development Professional Certificate -

University of Nevada Las Vegas (UNLV)
Las Vegas, NV
05.2024

Bachelor of Science - Information Technology

Philippine Christian University
Manila, Philippines
04-2012

Skills

  • Windows Operating System Knowledge
  • MacOS Operating System Experience
  • JavaScript Programming
  • Front-End Framework Proficiency
  • Python Development
  • HTML Development Skills
  • Responsive Design Skills
  • NoSQL Database Management
  • Data Management Using SQL
  • API Integration
  • SalesForce Proficiency
  • JIRA Tracking
  • IEP Development Expertise
  • Zendesk Support Experience
  • Amazon Web Services Expertise
  • Experienced with Slack Communication
  • CCP Implementation Skills
  • Experienced in Microsoft 365 Applications
  • QuickBooks Online Expertise
  • Xero Financial Software Expertise
  • Okta Administration
  • Ping Identity Administration
  • Experience with Duo Mobile

Professional projects

  • Software Developer Labs & Projects, University of Las Vegas Nevada (UNLV) - Completed a series of intensive labs and projects, acquiring hands-on experience with modern programming languages, development tools, and best practices, and demonstrating the ability to build and deploy real-world applications.
  • GameGlance, Created a dynamic gaming platform that enhances the social experience for gamers. React-based application integrates route management, user authentication, and page navigation, enabling users to view game lists, manage accounts, and submit reviews. Efficiently handles authentication and user sessions, providing a seamless and personalized experience.
  • Foodie Central, Developed an online food-related platform featuring a robust routing system that supports diverse functionalities including food item management, user authentication, and grocery content. Efficiently handles user sessions and conditionally renders components based on authentication status, providing a seamless and interactive user experience. Dynamic routes for viewing and managing food items, submitting reviews, and accessing grocery content, all while ensuring secure and personalized access control.
  • Digital Blackjack Game, Developed a simple card game using JavaScript, HTML, & CSS, implementing key functionalities such as shuffling the deck, drawing cards, calculating scores, and managing player and dealer actions. Demonstrated proficiency in algorithm design, event handling, and game logic.

Certification

  • Software Development

Languages

English
Professional
Tagalog
Native/ Bilingual

References

References available upon request.

Timeline

Spreadsheet & Inventory Analyst

Innovative Products Marketing, LLC
01.2023 - Current

Support & Service Analyst

Foundever Operating Corp
07.2021 - Current

Seasonal Technical & Customer Support Representative

Sykes Home USA
04.2021 - 05.2021

Software Development Professional Certificate -

University of Nevada Las Vegas (UNLV)

Bachelor of Science - Information Technology

Philippine Christian University
EYRMA ROTSTEIN