Eythan Osborn
Fairbanks
Summary
Dynamic IT Systems Analyst with a proven track record at Holland America Alaska-Yukon Land Operations, excelling in troubleshooting and system improvements. Recognized for exceptional problem-solving abilities and delivering outstanding end-user support, enhancing operational efficiency while fostering teamwork and collaboration. Committed to optimizing functionality and driving user satisfaction.
Overview
4
4
years of professional experience
Work History
IT Systems Analyst
Holland America Alaska-Yukon Land Operations
03.2023 - Current
- Installed improvements and adjusted parameters to optimize functionality.
- Provided exceptional end-user support, resolving technical issues quickly and efficiently.
- Trained users and supported variety of problems with hardware and software.
Teacher's Assistant
Little Dipper Learning Center
09.2021 - 03.2023
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities.
- Helped with providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Parts Delivery Driver
Trailercraft/freightliner Of Alaska
12.2020 - 06.2021
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
Education
No Degree - Information Technology
My Computer Career
Raleigh, NC05-2022
High School Diploma -
Home Schooled
North Pole, AK08-2021
Skills
- Troubleshooting skills
- IT asset management
- Reporting skills
- Network administration
- System improvements
- Mobile application development
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
Timeline
IT Systems Analyst
Holland America Alaska-Yukon Land Operations
03.2023 - Current
Teacher's Assistant
Little Dipper Learning Center
09.2021 - 03.2023
Parts Delivery Driver
Trailercraft/freightliner Of Alaska
12.2020 - 06.2021
No Degree - Information Technology
My Computer Career
High School Diploma -
Home Schooled
Similar Profiles
Eric BleicherEric Bleicher
Assistant Transportation Manager at HAP Alaska-YukonAssistant Transportation Manager at HAP Alaska-Yukon
Diana GrahamDiana Graham
Lead Cargo Agent at Alaska Airlines Flight Operations Training CenterLead Cargo Agent at Alaska Airlines Flight Operations Training Center
Mark DeMennoMark DeMenno
Office Assistant at Alaska Land ClearingOffice Assistant at Alaska Land Clearing