Ezekiel Jean-Mary
Miami,FL
Summary
Greetings! My name is Ezekiel Jean-Mary. I am currently a full time student, studying Respiratory Care at Miami Dade Medical (beginning in the fall). Although I am only eighteen years of age, I've obtained a lot of experience in the workforce which is shown below. I am known to be a hard worker and a ambition driven individual. Often times when faced with an overwhelming task, people either compromise or neglect it in total. I believe that one can accomplish anything they are willing to put there mind to, this mindset allows me to persevere and achieve success regardless of the situation I'm put in.
Overview
2
2
years of professional experience
Work History
Cashier/Customer Service Representative
Walmart
Miami Gardens, FL
07.2023 - 12.2023
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Learned roles of other departments to provide coverage and keep store operational.
- Instructed seniors on proper nutrition habits that would improve overall health outcomes.
Customer Service Representative
Old Navy, Gap
Miami Gardens, FL
09.2021 - 07.2023
- Conducted regular follow-up calls with customers after resolving their issues.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed positive relationships with customers through friendly interactions.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Dade Christian Academy
Hialeah, FL05-2023
Some College (No Degree) - Respiratory Therapy
Miami Dade Medical
Miami, FLSkills
- Work Task Prioritization
- Payment Processing
- Customer Assistance
- Payment Collection
- ID Verification
- Staff Mentoring
- Organizational abilities
- Customer service excellence
- Proficient in [Software]
- Daily Reporting
- Cleaning and sanitizing
- Time management skills
- Records Maintenance
- Patience and Empathy
- Adaptable and Flexible
Timeline
Cashier/Customer Service Representative
Walmart
07.2023 - 12.2023
Customer Service Representative
Old Navy, Gap
09.2021 - 07.2023
High School Diploma -
Dade Christian Academy
Some College (No Degree) - Respiratory Therapy
Miami Dade Medical
Similar Profiles
Eric PuleoEric Puleo
Online Pickup Associate at WalmartOnline Pickup Associate at Walmart
Trenton PeckTrenton Peck
Front End Team Lead at WalmartFront End Team Lead at Walmart
Dawson HyattDawson Hyatt
Overnight Stocker at WalmartOvernight Stocker at Walmart
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Yennifer NimoYennifer Nimo
Registered Medical Assistant at Guidewell SanitasRegistered Medical Assistant at Guidewell Sanitas