Jessica Valentin
The Bronx,NY
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service Representative
Au Bon Pain
Manhasset, NY
12.2017 - 08.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Worked closely with front-end staff to assist customers.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Answered phone calls to assist customers with questions and orders.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
GED -
Earned General Education Development
03-2023
Skills
- Customer Service
- Conflict Resolution
- Customer Transactions
- Work Task Prioritization
- Staff Mentoring
- Excellent Communication Skills
Certification
- 8 Hour Pre-Assignment
- 16 Hour 0n-The-Job
- Security Guard License
Timeline
Cashier/Customer Service Representative
Au Bon Pain
12.2017 - 08.2022
GED -
Earned General Education Development
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