Summary
Work History
Education
Skills
Timeline
Generic

Imran Mohamed

Minneapolis,MN

Summary

Dynamic customer service professional with a proven track record at Bed Bath & Beyond, excelling in customer relations and conflict resolution. Known for building loyalty through empathy and effective communication, while maintaining high accuracy in cash register operations. Committed to enhancing customer experiences and fostering team collaboration.

Work History

Cashier/Customer Service Representative

Bed Bath & Beyond
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Customer Service Representative

Kohls
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor Of Computer Science - Computer Science

Saint Paul College
Saint Paul, MN

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Amazon returns
  • Team collaboration
  • Customer service excellence
  • Customer relations
  • Written and verbal communication
  • Cash register systems
  • Product restocking
  • Refunds and exchanges
  • Merchandise restocking

Timeline

Cashier/Customer Service Representative

Bed Bath & Beyond

Customer Service Representative

Kohls

Bachelor Of Computer Science - Computer Science

Saint Paul College
Imran Mohamed