Ezekiel Mckine, Jr.
Saint Cloud,FL
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Private Sector
01.2022 - Current
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Routed incoming mail and messages to relevant personnel without delay.
- Investigated and resolved customer inquiries and complaints quickly.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Managed timely and effective replacement of damaged or missing products.
Education
High School Diploma -
Tohopekaliga High School
Kissimmee, Florida 05.2026
Skills
- Sweeping and Mopping
- Hospitality and Accommodation
- Product Knowledge
- Currency Counting
- Feedback Acceptance
- Collaborative Environments
- Customer Needs Assessment
- Conflict Resolution
- Energy and Physical Stamina
- Adaptable and Flexible
- Order Fulfillment
- Collecting Carts
Affiliations
National Junior Honor Society Member
Timeline
Customer Service Associate
Private Sector
01.2022 - Current
High School Diploma -
Tohopekaliga High School
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