Ezekiel Stevens

Global Payments Client – Process Improvement Initiative

• Coordinated with 18 stakeholders across regions to document and implement 20+ process enhancements, targeting a 20% reduction in operation time.
• Streamlined workflows and reduced costs resulted in additional Deloitte engagements from client satisfaction.
• Recognized by senior leadership for detail-oriented and proactive performance under high-pressure timelines.

MDM and TAM Programs (Technology Modernization)

• Supported initiatives impacting 150,000+ professionals and generating $92M in revenue.
• Partnered with 20+ senior leads to automate onboarding for 3,100+ staff, ensuring data integrity during transition to Power Automate.
• Introduced PMO tools and developed 50+ program communications to advance HumanxMachines strategy and organizational efficiency.

Banking & Capital Markets Client – Multiple Projects
Anti-Money Laundering (AML) Initiatives

• Assessed financial risk and managed escalated AML cases, ensuring compliance and timely regulatory reporting.
• Developed monitoring strategies that increased case completion rates and earned leadership recognition.
• Improved classification and monitoring for high-volume entities, expediting the resolution of 290+ AML tickets.
• Coordinated daily reporting and communications between analysts, governance, and leadership to enhance process efficiency.

Treasury Service Implementation – Banking & Capital Markets Client

• Led initiatives to resolve implementation bottlenecks, reducing aging wire and multi-currency requests by 20%.
• Served as subject matter expert for domestic and international transactions, streamlining account openings and boosting client satisfaction.

Banking & Capital Markets Client– Regulatory & Audit Support

• Collaborated across teams to ensure GAAP-compliant reporting and support SOX audit preparation.
• Produced executive-level financial reports and led regulatory initiatives to enhance transparency and compliance.