Ezekiel Trevino
San Antonio,TX
Summary
Dynamic professional with a proven track record at UT Health San Antonio, adept in benefits administration and policy interpretation. Excelled in resolving participant issues, enhancing client satisfaction through exceptional interpersonal skills, and proficient in Epic. Spearheaded special projects, ensuring HR compliance and fostering collaborative environments. Skilled in Microsoft Office Suite, showcasing a blend of technical proficiency and communication excellence.
Overview
5
5
years of professional experience
Work History
Benefits Coordinator
UT Health San Antonio
08.2023 - Current
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Checked employees' benefits enrollment for accuracy and inputted all data into Epic.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Expedited benefit delivery by establishing working relationships with benefit providers.
- Responsible for obtaining authorizations for chemo treatments within a timely manner.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Assists billing clerks in ensuring authorizations are reflected and assisted in granting information related to denials and claims.
Associate Pastor of Worship
Summit Christian Center
03.2022 - 11.2024
- Coordinated music and special vocals for worship services.
- Recruited volunteers for choirs and worship teams.
- Set up PowerPoint presentations with lyrics for congregation.
- Held worship team accountable for facilitating God-inspired worship and continually encouraged, equipped and empowered volunteers.
- Wrote and implemented innovative worship programs and documented worship plans for easy future retrieval.
- Developed programs for holidays and unique events.
- Led and inspired worship team members and guided team in following church processes, guidelines and mission.
- Supported pastor in discerning and meeting spiritual needs and helped church members and guests develop sense of belonging.
- Oversaw budget and programming for worship arts ministry and engaged outside services economically and responsibly.
- Performed as versatile vocalist and instrumentalist to support inspirational worship services.
- Provided spiritual care through visitation, counseling, and prayer.
Medical Office Receptionist
UT Health San Antonio
02.2020 - 08.2023
- Received, recorded and filed medical payments by check, cash, and credit card.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Pulled charts and prepared for nurse and doctor assessment.
- Filed and retrieved patient records for provider.
- Maintained records by recording, obtaining, and updating personal and financial information.
- Kept patients' appointments on schedule by informing provider of patient's arrival and any delays.
- Reviewed and sent medical records to other physicians upon request.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Supported office staff and operational requirements with administrative tasks.
Education
BBA - Business Administration And Management
Texas A&M University - Corpus Christi
Corpus Christi, TX12.2025
Bachelor of Arts - Business Administration
Northeast Lakeview College
Universal City, TX08.2024
High School Diploma -
Roosevelt High School
San Antonio, TX06.2018
Skills
- Employee benefits laws
- Benefits Explanation
- Proficient in Epic business office interface, Microsoft Outlook, Excel, Powerpoint, Word
- Benefits Administration
- Benefits interpretation
- Policy Interpretation
- Special projects
- Open enrollment
- HR compliance
- Written and oral communication
Timeline
Benefits Coordinator
UT Health San Antonio
08.2023 - Current
Associate Pastor of Worship
Summit Christian Center
03.2022 - 11.2024
Medical Office Receptionist
UT Health San Antonio
02.2020 - 08.2023
BBA - Business Administration And Management
Texas A&M University - Corpus Christi
Bachelor of Arts - Business Administration
Northeast Lakeview College
High School Diploma -
Roosevelt High School
Similar Profiles
Suzanne Sonnenberg, PA-CSuzanne Sonnenberg, PA-C
Physician Assistant at UT Health San Antonio Hospital MedicinePhysician Assistant at UT Health San Antonio Hospital Medicine
Danielle AlemanDanielle Aleman
GME Program Coordinator at UT Health San AntonioGME Program Coordinator at UT Health San Antonio
MIÑOZA MIÑOZAMIÑOZA MIÑOZA
Transplant Donation OR Technician at UT Health San AntonioTransplant Donation OR Technician at UT Health San Antonio