Jennifer Bigmeat
Cherokee,North Carolina
Summary
Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Self-motivated Benefits Specialist demonstrating superior understanding of employee benefits laws and human resource software systems. Astute professional providing benefits support in fast-paced corporate settings.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Benefits Coordinator
Cherokee Indian Hospital
Cherokee, United States
05.2021 - Current
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into [Software].
Human Resources Data Coordinator
Cherokee Indian Hospital
Cherokee, United States
09.2018 - 05.2021
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
Bank Teller I
United Community Bank
Whittier, NC
06.2014 - 07.2017
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Cosmetologist
Bella's Inc
Cherokee , NC
08.2005 - 04.2013
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Education
Diploma in Cosmetic Arts
Southwestern Community College
Sylva, NC12.2004
High School Diploma -
Southwestern Community College
Sylva, NC08.2002
Skills
- HR Support
- Operational Requirements
- Employee Benefits Laws
- Auditing Dependents
- Benefits and Payroll Coordination
- Accounts Payable and Accounts Receivable
- Open Enrollment
- Employee Guidance
- Customer Inquiries
- Human Resources Department Processes
- Employee Confidentiality
- Benefits Explanations
- New Employee Enrollment
- Product Knowledge
- Employee Research
- Benefits Administration
- Vision and Dental Insurance
- Intake Forms
- High-Volume Environments
- Enrollment Coordination
- Electronic Filing System
- Government Rules and Regulations
- Employment Data Tracking
- Procedures Compliance
- Americans with Disabilities Act (ADA)
- Employment Tax Knowledge
- Special Projects
- Equal Employment Opportunity (EEO)
- Employee Orientation
- Employment Recordkeeping
- Eligibility Determinations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- Notary Public
- Tribal Human Resources Professional (THRP) Certification 2019
- Omega Collector
- Right Way Training Certificate
Timeline
Benefits Coordinator
Cherokee Indian Hospital
05.2021 - Current
Human Resources Data Coordinator
Cherokee Indian Hospital
09.2018 - 05.2021
Bank Teller I
United Community Bank
06.2014 - 07.2017
Cosmetologist
Bella's Inc
08.2005 - 04.2013
Diploma in Cosmetic Arts
Southwestern Community College
High School Diploma -
Southwestern Community College
- Notary Public
- Tribal Human Resources Professional (THRP) Certification 2019
- Omega Collector
- Right Way Training Certificate
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