Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ezinna Elliott

Newport News,VA

Summary

I am an experienced early childhood, and nursing assistant worker. Experienced in effectual teacher training.

I have strong work ethic, and I am quick to adapt and master new skills.

Experience with customer service in call centers. I am an individual who is outgoing, goal-oriented and very devoted.

I have excelled at being a team leader/supervisor working under difficult challenges and high stress level situations all while enhancing the companies growth.

Overview

32
32
years of professional experience

Work History

Substitute Teacher, K-12

ESS
09.2024 - Current
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.

Supervisor

Conduent Business Services
10.2020 - 08.2024

Responsible for mentoring, coaching and evaluating team members.

Conducted monthly employee performance elevations. Assisted with resolving customer complaints in a timely manner.

Maintained accurate records of employees performance and

attendance. Trained new employees on company policies and job expectations.

Experienced with trouble shooting software and hardware

issues on computer systems. Also managed employees time cards.

Nursing Assistant

W.E. Family Home Care INC.
04.2007 - 06.2016

Provided emotional support to family members during difficult times.

Administered medicines, changed wound dressings, took vital signs. Assisted with meals, exercising, bathing, and dressing.

Documented information in patients charts.

Assisted nurses and physicians with the care of the patient.


Teachers Assistant

Riverview Elementary School
08.1994 - 06.1996

Helped in meal preps for the students

Taught alphabets, art and music, and assisted in circle time.

Set daily plans and kept order.

Organized tables, cupboards and worked in small groups

with those who had developmental delays.

Worked with teaching the children hygiene and worked with special needs students on their level of comfort.

Candy Striper

Vidant Roanoke Chowan Hospital
08.1992 - 12.1993

Monitored supplies in patient rooms to ensure they were stocked with necessary items.

Greeted patients and visitors entering the hospital.

Delivered mail and flowers to patient rooms upon request.

Restocked bins and shelves and displayed new items. Duties also included going to the patient rooms in the hospital, and selling treats to those who wanted something extra from the cafeteria.

Education

No Degree - Pediatric Nursing

Roanoke Chowan Communtity
Ahoskie, NC

High School Diploma -

Hertford County High School
Ahoskie, NC
06-1992

Skills

    10 years with child care, patient care

    3 years with customer service and technical support

    Ability to handle multitask with problem solving skills

    Active listening: always seeking for ways to help

    Volunteered with various organizations such as Vidant Roanoke Chowan Hospital, Church and Youth organizations,

    Stay program for troubled youth, and the McConnell-Raab Hope Lodge for cancer patients

    Skilled in tech support Microsoft, Excel, and Teams

Timeline

Substitute Teacher, K-12

ESS
09.2024 - Current

Supervisor

Conduent Business Services
10.2020 - 08.2024

Nursing Assistant

W.E. Family Home Care INC.
04.2007 - 06.2016

Teachers Assistant

Riverview Elementary School
08.1994 - 06.1996

Candy Striper

Vidant Roanoke Chowan Hospital
08.1992 - 12.1993

No Degree - Pediatric Nursing

Roanoke Chowan Communtity

High School Diploma -

Hertford County High School
Ezinna Elliott