I am an experienced early childhood, and nursing assistant worker. Experienced in effectual teacher training.
I have strong work ethic, and I am quick to adapt and master new skills.
Experience with customer service in call centers. I am an individual who is outgoing, goal-oriented and very devoted.
I have excelled at being a team leader/supervisor working under difficult challenges and high stress level situations all while enhancing the companies growth.
Responsible for mentoring, coaching and evaluating team members.
Conducted monthly employee performance elevations. Assisted with resolving customer complaints in a timely manner.
Maintained accurate records of employees performance and
attendance. Trained new employees on company policies and job expectations.
Experienced with trouble shooting software and hardware
issues on computer systems. Also managed employees time cards.
Provided emotional support to family members during difficult times.
Administered medicines, changed wound dressings, took vital signs. Assisted with meals, exercising, bathing, and dressing.
Documented information in patients charts.
Assisted nurses and physicians with the care of the patient.
Helped in meal preps for the students
Taught alphabets, art and music, and assisted in circle time.
Set daily plans and kept order.
Organized tables, cupboards and worked in small groups
with those who had developmental delays.
Worked with teaching the children hygiene and worked with special needs students on their level of comfort.
Monitored supplies in patient rooms to ensure they were stocked with necessary items.
Greeted patients and visitors entering the hospital.
Delivered mail and flowers to patient rooms upon request.
Restocked bins and shelves and displayed new items. Duties also included going to the patient rooms in the hospital, and selling treats to those who wanted something extra from the cafeteria.
10 years with child care, patient care
3 years with customer service and technical support
Ability to handle multitask with problem solving skills
Active listening: always seeking for ways to help
Volunteered with various organizations such as Vidant Roanoke Chowan Hospital, Church and Youth organizations,
Stay program for troubled youth, and the McConnell-Raab Hope Lodge for cancer patients
Skilled in tech support Microsoft, Excel, and Teams