Ezra Allen
Logansport
Summary
Currently enrolled in online school at Indiana Wesleyan University for Business Associate Degree. I have lots of background in customer service as well as busy work and computer skills. Also currently working on getting my real estate license as all I have to do now Is pass the test. Extensive experience in ensuring client comfort and fostering positive atmosphere. Strong focus on team collaboration and achieving consistent results, with reliable adaptability to meet evolving needs. Skilled in effective communication and problem-solving.
Overview
5
5
years of professional experience
Work History
Customer Service Rep (CSR) and Delivery Driver
Pizza Hut
02.2020 - 02.2022
- This was my first job
- Prepared and cooked food according to company recipes and quality standards, maintaining food safety protocols.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Followed health and safety regulations to ensure a clean and safe dining environment.
Special Attendant
Logansport State Hospital
05.2024 - 01.2025
- Assisted in crisis intervention and de-escalation techniques to maintain patient and staff safety.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Facilitated therapeutic group activities and engaged patients in structured programs.
- Monitored patient behaviors and documented observations in compliance with hospital protocols.
Production Team Member
Indiana Packers
02.2022 - 04.2024
- Operated meat processing equipment to cut, trim, and package pork products according to company standards.
- Worked efficiently on a production line to meet daily processing quotas.
- Inspected meat products for quality control and ensured proper labeling and packaging.
- Eventually I was moved into their conversion department where I moved boxes around pretty much
- Whether they were overweight or under or something was wrong they always went to our room and we dealt with all the box jams labels for them
- We also tracked the data on all the conveyor belts
- Loaded and unloaded boxes weighing as much as 100 pounds.
Education
Associate Degree - Business Administration
Indiana Wesleyan University
04.2024
Skills
- Accountability and Awareness
- Consistent Performer
- Research and Analysis
- Logical Reasoning Skills
- Strong Verbal Communication
- Strong interpersonal skills
- Proactive and self-motivated
- Customer service
- Customer focus
Languages
Spanish
Limited Working
Timeline
Special Attendant
Logansport State Hospital
05.2024 - 01.2025
Production Team Member
Indiana Packers
02.2022 - 04.2024
Customer Service Rep (CSR) and Delivery Driver
Pizza Hut
02.2020 - 02.2022
Associate Degree - Business Administration
Indiana Wesleyan University
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