Ezra Guilfoyle
Flagstaff,Arizona
Summary
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
5
5
years of professional experience
Work History
Officer Candidate
Army National Guard AZ
06.2024 - Current
- Mentored junior soldiers, fostering skill development and team cohesion.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Developed strong leadership skills through training and mentoring junior officers, resulting in improved overall performance.
- Effectively mediated conflicts within teams, fostering a positive working environment conducive to high-performance outcomes.
Sales Associate
Best Buy
06.2023 - 08.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Demonstrated knowledge of electronics, improving customer engagement and satisfaction.
- Managed inventory levels, ensuring product availability for peak shopping periods.
- Trained new associates on sales techniques and customer service protocols.
- Resolved customer inquiries and issues promptly, fostering loyalty and repeat business.
- Built relationships with customers to encourage repeat business.
Sales Associate
Goodwill
06.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, enhancing visual merchandising standards.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cashier
Walmart
08.2020 - 03.2021
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to enhance store operations and improve efficiency.
- Trained new cashiers on register procedures and customer interaction protocols.
- Monitored inventory levels, restocking items to ensure product availability.
Education
Bachelor of Science - Mathematics
Northern Arizona University
Flagstaff, AZ05-2027
High School Diploma -
Desert Ridge High School
Mesa, AZ05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Verbal/written communication
Timeline
Officer Candidate
Army National Guard AZ
06.2024 - Current
Sales Associate
Best Buy
06.2023 - 08.2025
Sales Associate
Goodwill
06.2021 - 09.2021
Cashier
Walmart
08.2020 - 03.2021
Bachelor of Science - Mathematics
Northern Arizona University
High School Diploma -
Desert Ridge High School