Dedicated leader with a track record of enhancing team performance and customer service in fast-paced environments. Skilled in managing operations, scheduling, and financial oversight while fostering engagement and collaboration among team members.
Overview
8
8
years of professional experience
Work History
Field Technician
Pro Roof
Atlanta, Georgia
06.2026 - Current
Transport a field team to approximately 8–12 residential job sites each day, ensuring efficient travel and timely completion of scheduled projects. Perform a variety of exterior residential services, including gutter installation, repairs, and cleanings; soffit and fascia installation and repairs; and siding repairs.
Manager
DIGS
Decatur, Georgia
10.2023 - 05.2026
Led daily operations of the facility, overseeing support staff and coordinating scheduling, payroll, inventory, marketing, and financial management.
Developed and implemented safety protocols for staff and pets.
Monitored staff performance and addressed issues.
Led team meetings to discuss project updates and operational strategies.
Supervisor
Spot for Dogs
Decatur, Georgia
05.2021 - 09.2023
Supervised daily operations to ensure a safe environment for dogs and staff.
Trained new team members on effective dog handling and care techniques.
Maintained public relations via social media, enhancing customer engagement and support.
Customer service
Publix
Tucker, Georgia
03.2019 - 01.2020
Provided customer service support and resolved client inquiries.
Handled cash, credit, and debit payments efficiently.