Summary
Overview
Work History
Education
Skills
Timeline
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Devon Scott

Pendleton,IN

Summary

Quality-driven leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Open and clear communication, committed job seeker with a history of meeting company needs with consistent and organized practices. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand, sales and mission statement.

Overview

7
7
years of professional experience

Work History

Commercial Account Manager

Beacon Building Products
Indianapolis, IN
12.2023 - Current
  • Managed daily operations of accounts, including developing new business opportunities.
  • Analyzed data related to sales activities, customer service metrics, product pricing, and marketing campaigns.
  • Resolved any customer complaints or disputes in a timely manner.
  • Maintained accurate records of all client interactions and transactions including public and private estimates.
  • Negotiated contracts with vendors and customers to ensure competitive prices on products and services provided by the company.
  • Monitored sales performance data and developed forecasting models for future trends.
  • Communicated regularly with customers to build relationships and understand their needs.
  • Implemented effective strategies to maximize profitability across assigned accounts.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Consistently secured new accounts, resulting in increase in year over year revenue.
  • Designed data tracking tools in Excel to facilitate weekly, monthly, and quarterly project forecasting.
  • Maintained detailed and organized records of bid documents, correspondence and other project-specific information.
  • Calculated precise construction project estimates after thorough review of specifications and blueprints alongside engineering team.

Production Manager

Porter Roofing & Restoration
Indianapolis, IN
03.2022 - 08.2023
  • Managed materials to meet production goals and specific customer demands.
  • Established and updated production schedules to meet customer and employee expectations.
  • Assessed staff performance to identify areas for improvement.
  • Assessed production orders, schedules, and delivery dates to ensure product availability.
  • Coached and mentored employees to develop and enhance career skills.
  • Streamlined supplier communication, mitigating potential shortages.
  • Coordinated with suppliers to ensure timely delivery of materials and components.
  • Reviewed customer feedback to determine if changes are necessary in order to improve product quality or customer satisfaction levels.
  • Oversaw and created work orders to guarantee precise fulfillment of contract-specified trades.

Inside Sales Specialist

Beacon Building Products
Noblesville, IN
12.2020 - 03.2022
  • Develop strategic relationships with existing customers by learning preferences and managing regular communications.
  • Maintain up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Manage friendly and professional customer interactions.
  • Answer customers' questions regarding products, prices and availability.
  • Emphasize product features based on analysis of customers' needs.
  • Determine needs, deliver solutions and overcome objections through consultative selling skills.
  • Calculate and record sales numbers generated daily.
  • Enter customer orders, returns, and pickups via phone, email, and walk in clients through the provided system software.

Warehouse Manager

Beacon Building Products
Noblesville, IN
07.2018 - 12.2020
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Set and enforced proactive inspection and maintenance schedules to keep equipment in safe operational condition.
  • Organized records of vehicles, schedules and completed orders.
  • Completed quarterly cycle counts and resolved variances to maintain data accuracy.
  • Labeled and accurately assembled customer orders to meet shipment timetables and minimize errors.
  • Handled day-to-day shipping and receiving.
  • Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Education

Noblesville High School
Noblesville, IN
05.2017

Some College (No Degree) - Advanced Manufacturing

Ivy Tech Community College of Indiana
Indianapolis, IN

Vinyl Siding Institute Certificate
Indianapolis, IN
10.2022

James Hardie Installation Certificate
Indianapolis, IN
12.2022

Owens Corning Institute Certificate
Indianapolis, IN
01.2023

Skills

  • Consultative Sales Strategies
  • Solution Development
  • Relationship Building and Management
  • Goal Setting
  • Database Management
  • Order Management
  • Adept Multi-tasker
  • Success Driven
  • Excellent Time Management
  • Inspire and Support Team Efforts
  • Revenue Generation
  • Account Management
  • Sales Closing
  • Contract Negotiations
  • Project estimation and bidding
  • Budget development

Timeline

Commercial Account Manager

Beacon Building Products
12.2023 - Current

Production Manager

Porter Roofing & Restoration
03.2022 - 08.2023

Inside Sales Specialist

Beacon Building Products
12.2020 - 03.2022

Warehouse Manager

Beacon Building Products
07.2018 - 12.2020

Noblesville High School

Some College (No Degree) - Advanced Manufacturing

Ivy Tech Community College of Indiana

Vinyl Siding Institute Certificate

James Hardie Installation Certificate

Owens Corning Institute Certificate

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