Shannon Sackett
GLEN COVE,New York
Summary
Highly motivated business professional bringing entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in website development, social media usage for businesses, and customer service.
Overview
4
4
years of professional experience
Work History
Business Owner
Shannon' S Sweets
05.2023 - Current
- Founded a baking company which produces 20 custom made event cakes a week and supplies baked goods to local shops
- Built an efficient and attractive website which generates income and leads
- Learned to use social media platforms to my advantage to generate future customers and leads
- Produced successful ads which brought my business clients and projects
- Give exceptional customer service to many clients every week
Manager of Operations
Coco Confections And Coffee
04.2021 - Current
- Streamlined operational processes by implementing efficient workflow management strategies.
- Managed the operations of orders for clients
- Managed cross-functional teams for successful project completion and timely delivery.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Assisted in website and social media development
- Built weekly schedules for employees
Deli Manager
Rising Tide
07.2020 - 03.2021
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Streamlined deli operations through effective scheduling, inventory management, and staff training.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
Education
Bachelor of Science -
New York Institute of Technology
Old Westbury, NY05.2025
High School Diploma -
St. Dominic High School
Oyster Bay, NY06.2021
Skills
- Customer Service
- Project Management
- Business Development
- Strategic Planning
- Professional Networking
- Cost Control and Budgeting
- Website Development
- Trends Analysis
- Sales Planning
- Social Media and Marketing
- Ad and Lead Generation through Social Media
Timeline
Business Owner
Shannon' S Sweets
05.2023 - Current
Manager of Operations
Coco Confections And Coffee
04.2021 - Current
Deli Manager
Rising Tide
07.2020 - 03.2021
Bachelor of Science -
New York Institute of Technology
High School Diploma -
St. Dominic High School
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