Summary
Overview
Work History
Education
Skills
Websites
Professional Overview
Timeline
Generic

Athenae Aliferis

Ridgewood,NJ

Summary

Detail-oriented and highly organized individual with a strong customer-focused background. This background includes a proven excellence with communication, time management, and problem solving.

Overview

7
7
years of professional experience

Work History

Customer Service Admin.

Innovative Closet Designs
03.2024 - Current
  • Displays strong written and verbal communication skills, and the ability to react to problems quickly and without hesitation
  • Analyzing new quotes at all stages in the process to ensure that there are no errors before they are sent to production
  • Coordinated closely with sales representatives to address any order-related questions or discrepancies reported by customers promptly.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries, complaints, and concerns.

Server/Bartender

Cloverleaf Tavern
08.2020 - 03.2024
  • Showcased a customer-forward mentality in a workplace that was incredibly fast paced and had little room for error
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Held a leadership role as a head server/closer and trained new hires.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Circulation Assistant

Montclair Public Library
04.2018 - 08.2020


  • Assisted any patrons with any book related questions, or problems with their accounts.
  • Maintained and organized library shelves and study areas.
  • Stayed up-to-date with popular and upcoming publications.
  • Assisted Head of Circulation with special projects and library event preparation.
  • Checked library materials in and out of library.
  • Answered telephone and offered general information in response to inquiries.

Education

Bachelor’s degree - History Major

Montclair State University
12-2018

Skills

  • Proficient in Microsoft Word and Excel
  • Meticulous attention to detail
  • Organized task management
  • Flexible problem-solving
  • Detail-oriented organization
  • Dedicated professional commitment
  • Exceptional customer support
  • Experienced with Adobe Creative Suite

Professional Overview

Detail-oriented and highly organized individual with a strong customer-focused background. This background includes a proven excellence with communication, time management, and problem solving. While these skills were all earned in a customer service environment, I am eager to apply them to this Publishing Assistant position.

Timeline

Customer Service Admin.

Innovative Closet Designs
03.2024 - Current

Server/Bartender

Cloverleaf Tavern
08.2020 - 03.2024

Circulation Assistant

Montclair Public Library
04.2018 - 08.2020

Bachelor’s degree - History Major

Montclair State University

Similar Profiles

CREATE PROFILE
Athenae Aliferis