Joseph Modahl

• Facilitated all distribution responsibilities such as shipping and receiving, deliveries, forecasting needs, cold calls and sales as well as manufacturing products
• Marketed Beantrust services through sales and advertising, transforming the company into one that serves over 50 accounts in the Greater Boston area, contributing to a yearly profit of up to $450,000
• Applied problem-solving skills to resolve client inquiries while identifying needs in a timely and professional manner, ensuring customer satisfaction is maintained with each account
• Pivoted and rebuilt Beantrust during the COVID-19 pandemic by improving online sales presence, assisting with opening a local cafe in Beverly, MA and establishing safe, contactless delivery protocols

Was involved in a community service trip during the summer of 2015 helping rebuild damaged homes in an extremely low income area in Canton, Mississippi for 2 weeks.

• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Cultivated warm relationships with regular customers.