Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
ResearchAssistant
Tim Justin-Bridgman

Tim Justin-Bridgman

Scrum Master
DENVER,CO

Summary

Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Scrum Master

Techmates Group Inc - (Consulting For Bobcat)
03.2021 - Current
  • Ensured multiple teams subscribed to good Agile practices for delivering high standards of quality
  • Facilitated various working sessions to determine processes and procedures
  • Conducted risks analysis in order to mitigate any potential risks
  • Developed new processes to increase team communication and efficiency
  • Worked with business leaders to develop and document functional requirements
  • Partnered with product management to establish and prioritize solution roadmap and timeline
  • Trained various business leaders on SAFe/Scrum framework and Product Management techniques
  • Translated business requirements into easy-to-understand and clear language for overseas developers
  • Communicated with various teams to remove impediments and manage dependencies
  • Organized and facilitated all Scrum ceremonies
  • Routinely partnered with Product team to groom the backlog
  • Prepared multiple teams for PI planning
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
  • Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.

Manager, Business Readiness Project Manager

Western Union
Denver, CO
11.2020 - 03.2021
  • Monitored various projects and identified key areas to increase business effciency
  • Communicated go-to market strategy with regional departments across the globe
  • Communicated business requirements for technical teams to develop
  • Developed relationships with various stakeholders to create roadmaps and timelines for various projects
  • Tracked and reported multiple project progress to ensure timely delivery
  • Assisted RTE (Release Train Engineer) with PI planning and various SAFe ceremonies
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Scrum Master

BETSOL - (Consulting For Kaiser Permanente)
Denver, CO
05.2018 - 12.2020
  • Developed and implemented various program procedures and processes to increase effciency
  • Coached multiple Teams on SAFe/Scrum Framework, driving continuous improvement
  • Remove any impediments and managed any dependencies blocking value delivery
  • Closely monitored team metrics - velocity, throughput and burndown
  • Reviewed new Project Management software for implementation to assist in streamline operations
  • Worked alongside various Product teams to develop and validate functional requirements
  • Negotiate with outside teams to determine service level agreements (SLA)
  • Organized and facilitate all Scrum ceremonies
  • Trained and onboarded new Scrum Masters onto the ART (Agile Release Train)
  • Identified and tracked project risks and worked toward mitigating those risks
  • Tracked and communicated team progress and deliverables
  • Prepared multiple teams for PI planning and facilitated them through the planning process
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.

Lead Application Support Specialist

Scrum Alliance
Westminster, CO
04.2016 - 05.2018
  • Built and maintained key relationships with internal and external stakeholders to build new features on our website
  • Hired, trained, and managed Customer Support Representatives
  • Created and implemented an on-boarding plan for new customers/members (customer roadmap)
  • Engaged with members and prospective members to discuss the benefits of Scrum certification at various global events and conferences
  • Applied Agile delivery to various aspect of the business besides just technology
  • Served as the Product Owner for our trainer community portal
  • Reviewed new technology for potential adoption and organizational implementation
  • Defined and prioritized our Product Roadmap in regards to our trainer portal
  • Performed quality assurance testing on new software releases for alignment with goals for efficiency and performance.
  • Prepared in-depth reports for each project managed and updated documentation as changes occurred.
  • Interfaced with customers and developers to diagnose problems and implement configuration requirements and solutions.

Education

Bachelor of Arts - History, Political Science

University of Wisconsin - Oshkosh
Oshkosh, WI
09.2005 - 12.2009

Skills

    Project Management

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Accomplishments

  • Certified SAFe 5 Advanced Scrum Master, Credential ID: 97076452-5086
  • Certified Scrum Product Owner Credential ID: 524612
  • Certified ScrumMaster, Credential ID: 524612

Software

Jira

Confluence

Zendesk

Timeline

Scrum Master

Techmates Group Inc - (Consulting For Bobcat)
03.2021 - Current

Manager, Business Readiness Project Manager

Western Union
11.2020 - 03.2021

Scrum Master

BETSOL - (Consulting For Kaiser Permanente)
05.2018 - 12.2020

Lead Application Support Specialist

Scrum Alliance
04.2016 - 05.2018

Bachelor of Arts - History, Political Science

University of Wisconsin - Oshkosh
09.2005 - 12.2009

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Tim Justin-BridgmanScrum Master