Michael DeSpain
Jackson,TN
Summary
Seasoned Leader with strong Healthcare Information Systems knowledge and natural leadership talents. Top-notch relationship-builder, articulate communicator and decisive leader with 14+ years of experience. Dedicated to enabling team members to exceed targets, while developing core values aligned with Health Systems' vision. Experienced Systems Analyst with extensive knowledge throughout data lifecycle.
Overview
7
7
years of professional experience
Work History
MANAGER, CLINICAL APPLICATIONS
West Tennessee Healthcare
12.2020 - Current
- Responsible for daily operations of 27 systems analysts, 9 remote contract analysts advancing 5 EMR's, 154 clinical applications across 7 Acute/96 Ambulatory facilities.
- Project Manager for 36+ projects ranging in 4 weeks – 19 months, directly involved in over 200+ projects at various stages, including RFI, scoping, budgeting, data collection, build, deliverables, go-live, outcome reporting, and post go-live maintenance.
- Developed direct relationship with Clinical service lines, improving communication, change/incident resolution and emphasis on financial, regulatory and patient safety needs.
TEAM LEAD, SYSTEMS ANALYST
West Tennessee Healthcare
02.2018 - 12.2020
- Lead Analyst for 20+ applications, serving 7000+ end users over 7 facility hospital system with 90+ ambulatory clinics.
- Provided Information System Clinical Manager with status, recommendation, projection for Clinical Team to ensure goals and objective are met.
- Collaborates with Healthcare Professionals to align best practice, effective usage and concept of systems.
- Develops team education resources, tracks team knowledge development and mentors onboarding staff.
CLINICAL SYSTEMS ANALYST II
West Tennessee Healthcare
10.2016 - 01.2018
- Standardized clinical documentation protocols by implementing streamlined application support using ITIL principles.
- Applied medical subject matter knowledge to improve IT systems and functions.
- Primary Analyst for 16 applications, performing daily updates, issue resolution, and system changes following proven practices.
Education
Bachelor of Science - Management Information Systems
University of Memphis-Lambuth
Jackson, TNSkills
- Strategic Planning
- Staff Development
- Workforce Management
- Smartsheet
- Cerner Core, DA2
- Cerner Millennium PowerChart, FirstNet, Surginet Anesthesia
- Cerner PowerForms, Iview, Mpages
- Cerner Dynamic Documentation, PowerNotes
- Cerner PowerOrders
- Cerner Integration Architect
- Epic Security
- Epic ASAP
Timeline
MANAGER, CLINICAL APPLICATIONS
West Tennessee Healthcare
12.2020 - Current
TEAM LEAD, SYSTEMS ANALYST
West Tennessee Healthcare
02.2018 - 12.2020
CLINICAL SYSTEMS ANALYST II
West Tennessee Healthcare
10.2016 - 01.2018
Bachelor of Science - Management Information Systems
University of Memphis-Lambuth
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