Summary
Overview
Work History
Education
Skills
Timeline
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Summary

Systems and Business Analyst with strong interpersonal, analytical and critical thinking skills required to support clinical transformation initiatives.  Customer-focused with excellent communication skills to gather requirements, perform business analytics, and deliver cutting-edge solutions for the HealthCare IT sector.  

Overview

15
15
years of professional experience

Work History

Epic Application Analyst

Unitypoint Health
Morton, IL
10.2014 - Current

Configuring, implementing and supporting a standardized EHR for Montefiore Health System's multi-facility roll-outs.

  • Completed full SDLC for 80 inpatient departments.
  • Assisted with the Go-Live support of 6000 end users for the implementation of 1300 outpatient departments.
  • Mapped items within the provider (SER) to ensure appropriate licensure, ordering privileges, discipline and treatment team relationship for 5000 nursing, providers and ancillary staff.
  • Created, distributed and maintained employee linkable templates (EMP), security classes (ECL), role (E2R), menus (E2U) and activities (E2N) for Obstetrics, Neonatology, Nursing, Social Work, Case Management, Therapies, Nursing Support and Ancillary end users.
  • Configured the inpatient Medication Administration Record (MAR) settings.
  • Built tasks (LTR), task templates (LTT) and infusion groups (FLO) for the documentation of IVPB, maintenance fluids, boluses, IV syringes and titratable medications.
  • Established a workflow for the documentation of PCA/PCEA medications for the installation of CADD Solis PCA Pumps.
  • Designed both outpatient and inpatient After Visit Summary (AVS) report (LRP) for both adult and pediatric population to meet hospital's regulatory, State and Federal requirements.
  • Data couriered records across environments in compliance with organization's change control process for a team of 11 analysts.
  • Created and executed test scripts for Parallel Revenue Cycle Testing (PRCT), application and integrated testing for quality assurance of system build.
  • Analyzed and updated over 3,000 components (LRR) referenced within SmartTexts (ETX), SmartLinks (HHS), SmartLists (ELT) and SmartPhrases (HH1) for organization's lab restructuring.

Epic Application Analyst

Unitypoint Health
Washington, IL
04.2014 - 10.2014

Designed and implemented system changes and enhancements with input from nursing leadership for Clinical Documentation and Stork applications.

  • Assisted and resolved technical and functional problems reported by end users through ServiceNow.
  • Created care plans (LCE) and patient education (IED) material to address HIV/AIDS for Women and Children Services.
  • Designed a postpartum readmission workflow by providing L&D nurses the appropriate documentation tools to quickly admit and triage patients.
  • Built rules (CER), filter extensions (LPP) for required documentation and an Observation navigator (LVN) for the implementation of a Clinical Decision Unit.
  • Developed a dual note template (ETX) to combine Physician Discharge Summary with Institutional Transfer data elements to address transfer policy requirements.
  • Streamlined Provider and Nursing documentation of Core Measures for Meaningful Use attestation.  
  • Created a consent form navigator (LVN) by integrating SmartTexts (ETX) into print groups (LPG) and reports (LRP) for the centralized  documentation of hospital's paper consent forms.
  • Assisted with the optimization of organization's inpatient After Visit Summary (AVS) report.

Junior Clinical Business Analyst

Charles River
Charleston, SC
11.2012 - 04.2014

Collaborated with clinical leadership to validate, design and build a standardized EMR system for inpatient and labor and delivery departments at 11 acute care hospitals.

  • Organized and facilitated clinical content build out (CCBO) meetings with SMEs as it relates to application build for Maternal Fetal Medicine, Labor and Delivery, Postpartum, Nursery, Lactation Consultant, Neonatal Intensive Care Unit (NICU), Pediatric Intensive Care Unit (PICU) and Inpatient Pediatric Department.
  • Built Flowsheets (FLT), View (LVW) and Care Area (LED) for L&D Manager and Greaseboard tools, History and Physical SmartText (ETX) note templates and Navigators (LVN) for ClinDoc/Stork related workflows.
  • Performed requirements elicitation through brainstorming sessions, interviews and document review.
  • Conducted workflow analysis to determine information processing and identify areas for optimization.
  • Communicated integrated area decisions to cross functional teams and EMR system build to training teams.
  • Partnered with trainers to document future state workflows through the construction of Visios.
  • Provided project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assisted team in developing solutions.
  • Worked with project managers to update documents in accordance to project timeline.
  • Created workflow testing scripts for quality assurance team based on EMR build.
  • Ensured that all quality standards complied with internal policies and industry standards.
  • Collected content used by clarity report writers for crystal report build.
  • Provided go-live end-user support and problem resolution for Quadramed EMR deployment in Elmhurst Hospital's Labor and Delivery Unit. Elbow support of clinical staff within triage, labor and delivery, antepartum and recovery care areas.

College Assistant

Israel Chemicals Ltd
Webster Groves, MO
02.2012 - 05.2012

Served as a central point of contact for Division of Science undergraduates needing to utilize academic services from the City College Academy for Professional Preparation (CCAPP) program. 

  • Updated and filed student records utilizing SIMS program.
  • Entered student data into respective online databases.
  • Coordinated and directed students to appropriate departmental staff. Directed phone calls to science advisors.
  • Assisted incoming freshmen and transfer students with scheduling and registration of courses.

Health Educator and Patient Navigator

Israel Chemicals Ltd
Ludwigshafen, DE
05.2011 - 09.2011

Navigated patients throughout the facility and taught patients how to read prescription labels, organize and store medications and ask questions to their health care provider to help improve health literacy.

  • Distributed and instructed patients on how to read and fill out a medication log, blood pressure, cholesterol and diabetes tracking card.
  • Conducted patient satisfaction surveys and evaluation of medical services and data entry into respective databases.

Research Assistant

CUNY: The City College Of New York
City, STATE
05.2011 - 05.2012

Conducted research by analyzing the contributions of integrin beta using knockdown RNA interference in acute and chronic cancer inflammation models.

  • Presented research findings at Department of Science annual research symposium.
  • Created three Drosophila fly stocks utilized by graduate students for their thesis project.

Student

CUNY: The City College Of New York
City, STATE
02.2011 - 05.2011

Served on a team of 10 students that were engaged in increasing awareness on the association between nutrition and cancer prevention for a Service Learning Project on Cancer and Nutrition.

  • Proposed and designed a healthy living guide which contained sections on how to read and understand a nutrition label, healthy recipes and exercises to help fight certain types of cancer.
  • Advertised and hosted a Farmers Market on City College campus and advocated for the importance of access to fresh and healthy produce in the Harlem community by conducting surveys.
  • Distributed the healthy living guide and spoke to residents of East and Central Harlem at two community based organization event about the significance of making healthier choices and their impact on reducing their risk of developing certain types of cancer.

Student

CUNY: The City College Of New York
City, STATE
02.2010 - 05.2010

Served on a team of 30 students that were engaged in researching a solution to lower the obesity rate in Central Harlem and to increase the healthy alternatives in our school cafeteria for a Service Learning Project on Obesity in Central Harlem.

  • Recommended adding new vending machines on campus that served healthier products and convinced Harlem community bodega owners to stock healthier items as well as persuaded them to add healthier lunch options on their menus.
  • Collaborated with community-based organizations such as Community Board #9 to bring a Farmers Market to the 137th Street and Broadway area in Harlem.

Departmental Liaison

Forest Hills Hospital-North Shore-LIJ Health System
City, STATE
05.2009 - 09.2009

Volunteered for the Pre-Admission Testing, Medical Surgical and Medical Records Departments.

  • Rounded on patients to help address non-clinical needs and ensured patient identification matched daily unit census report.
  • Collected patient health insurance information to increase PAT registration throughput. Distributed hospital bill to discharging patients.
  • Assisted HIM staff in Medical Records with filing, copying and collating charts.

Education

NVT 2015 - EpicCare Inpatient Clinical Documentation

Epic Systems Corporation
2013

NVT 2015 - EpicCare Stork Obstetrics

Epic Systems Corporation
2013

Bachelor of Science - Biology

CUNY: The City College of New York
2012

Skills

EPIC Systems

  • Clinical Documentation/Stork
  • Smartforms
  • Sherlock/Nova
  • JXPORT
  • SER
  • Users & Security
  • Meaningful Use
  • Core Measures

Business Analysis

  • Enterprise Analysis
  • Requirements Elicitation
  • Gap Analysis
  • Systems Analysis
  • Workflow Analysis ​
  • User Acceptance Testing
  • Optimization
  • Advanced Excel Modeling

Timeline

Epic Application Analyst

Unitypoint Health
10.2014 - Current

Epic Application Analyst

Unitypoint Health
04.2014 - 10.2014

Junior Clinical Business Analyst

Charles River
11.2012 - 04.2014

College Assistant

Israel Chemicals Ltd
02.2012 - 05.2012

Health Educator and Patient Navigator

Israel Chemicals Ltd
05.2011 - 09.2011

Research Assistant

CUNY: The City College Of New York
05.2011 - 05.2012

Student

CUNY: The City College Of New York
02.2011 - 05.2011

Student

CUNY: The City College Of New York
02.2010 - 05.2010

Departmental Liaison

Forest Hills Hospital-North Shore-LIJ Health System
05.2009 - 09.2009

NVT 2015 - EpicCare Inpatient Clinical Documentation

Epic Systems Corporation

NVT 2015 - EpicCare Stork Obstetrics

Epic Systems Corporation

Bachelor of Science - Biology

CUNY: The City College of New York