Myranda Heckert
Pittsburg,KS
Summary
Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership. Dedicated Property Manager with background overseeing wide range of daily operations for properties. In-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills. Property Manager adept at overseeing staff and maintenance teams and acting as liaison between residents and board members. Successful background managing large, multi-family complexes of 288 units. Exceptional record of maintaining profitability through positive resident relations and cost controls.
Overview
12
12
years of professional experience
Work History
On Site Property Manager & Landlord
Estage Property Management/ The Edge At Rouse
Pittsburg, KS
01.2018 - Current
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Maintained 288 units market-ready for lease.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Increased sales and maintained 98% Occupancy.
Landlord & Manager
Heckert Construction
Pittsburg, KS
04.2009 - 08.2017
- Monitored rent collections and resolved tenant disputes quickly and effectively.
- Reduced vacancy and unit turnover rates through carefully developed marketing and leasing efforts.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Ordered and monitored regular maintenance and necessary repairs on location to protect residents, belongings and building.
- Managed showings, rental paperwork and collections for Personal rental properties.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained sufficient number of units market-ready for lease.
- Followed up on delinquent tenants and coordinated collection procedures.
Education
High School Diploma -
Frontenac Senior High School
Frontenac, KS05.1999
Skills
- Grounds and Facility Inspection
- Sale and Rental Recordkeeping
- Deposits Management
- Client Relations
- Maintenance Oversight
- Team Building
- Customer Relations
Timeline
On Site Property Manager & Landlord
Estage Property Management/ The Edge At Rouse
01.2018 - Current
Landlord & Manager
Heckert Construction
04.2009 - 08.2017
High School Diploma -
Frontenac Senior High School