Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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Leanne Luu

DALY CITY,California

Summary

Focused and versatile professional with undeniable talents in customer service and specialty drink preparation. Bilingual multi-tasker dedicated to customer service and engagement. Works great under pressure. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Transitioning from a full time student with a part time job now eagerly seeking to secure an entry-level job in the criminal justice field. Motivated to learn, grow and excel in the real world. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.

Overview

2
2
years of professional experience

Work History

Boba Barista

Bobaville
DALY CITY, United States
08.2019 - Current
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Set and achieved goals for professional development and advancement.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained regular and consistent attendance and punctuality.
  • Completed over successful daily cash audits to correctly balance drawers at end of each shift.
  • Trained new employees in groups and in one-on-one scenarios.
  • Prioritized around 100 drink requests a day while managing periodic interruptions.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Controlled line and crowd with quick, efficient service.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Engendered customer loyalty by remembering personal preferences and allergy information.

Education

Bachelor of Arts - Criminal Justice

San Francisco State University
San Francisco, CA
05.2022

High School Diploma -

Westmoor High School
Daly City, CA
05.2018

Skills

  • Workstation Maintenance
  • Inventory Management
  • Customer Service
  • Hospitality and Professionalism
  • Detail-Oriented
  • Organization and Prioritization
  • Time Management
  • Active Listening
  • Staff Training
  • Adaptable and Flexible
  • Problem Solving
  • Investigation skills
  • Multitasking Abilities
  • Dependable and Responsible
  • Analytical and Critical Thinking
  • Leadership

Languages

Korean
Native or Bilingual
English
Native or Bilingual

Hobbies

  • Listening to True Crime Podcasts
  • Watching Videos and Documentaries on True Crime

Timeline

Boba Barista

Bobaville
08.2019 - Current

Bachelor of Arts - Criminal Justice

San Francisco State University

High School Diploma -

Westmoor High School

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Leanne Luu