Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ella James

Summary

Cheerful food server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Also have been very flexible in my schedule, as well.

Overview

2
2
years of professional experience

Work History

Boba Barista

Shaking Boba
Clive, IA
07.2022 - 08.2022
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.

Food Service Worker

Hy-Vee
Grimes, IA
09.2021 - 08.2022
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Maintained composure and work quality while under stress.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Table Busser

100th Street Corner Cafe
Urbandale, IA
02.2019 - 03.2020
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Supported servers by responding to guest needs and retrieving items.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Greeted guests with friendly responses to promote satisfaction and restaurant loyalty.
  • Worked quickly, and communicated with other staff.

Education

No Degree - Journalism

University of Missouri - Columbia
Columbia, MO

High School Diploma -

Dallas Center-Grimes High School
Grimes, IA
05.2022

Skills

  • Menu Memorization
  • Equipment and Store Cleaning
  • Counter Restocking
  • Customer Retention
  • Workstation Maintenance
  • Price Memorization
  • Special Requests and Substitutions
  • Warm and Friendly
  • Cool Under Pressure
  • Safe Handling Standards
  • Portion Sizes
  • Table Bussing
  • Collaboration
  • Organization and Time Management

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Boba Barista

Shaking Boba
07.2022 - 08.2022

Food Service Worker

Hy-Vee
09.2021 - 08.2022

Table Busser

100th Street Corner Cafe
02.2019 - 03.2020

No Degree - Journalism

University of Missouri - Columbia

High School Diploma -

Dallas Center-Grimes High School

Similar Profiles

CREATE PROFILE
Ella James