Randy Young
Beaumont,TX
Summary
Dynamic General Manager and Management Consultant with extensive experience in coaching high-performing sales teams and implementing effective pricing strategies. Proven ability to enhance customer satisfaction through targeted training and strategic improvements. Skilled in market analysis, brand visibility, and operations management, bringing proactive leadership and a results-driven approach to new opportunities.
Overview
24
24
years of professional experience
Work History
General Manager
Powerhouse Gym
Port Neches, TX
04.2015 - 06.2024
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Analyzed sales and marketing data for improved strategies.
Management Consultant Coach/Teacher
Fitness Management and Training
USA
09.2000 - 06.2020
- 2-Week training course on sales, management and customer service. Emphasis on prospecting, telemarketing, sales and follow-up. All students were required to pass a Final Exam with a minimum score of 80% or better
- Internship program - Students were placed in a 30 to 90 day internship at which time they would have to prove they could put what they learned in the classroom setting into practical application
- Job Placement - Students were GUARANTEED Job placement in an entry-level management position after completion of their internship
General Manager
UFC GYM
Sandy, UT
01.2013 - 04.2015
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Led a high-performing sales team, providing coaching and ongoing support to ensure success.
- Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
Education
Bachelor of Arts - Communications
Jacksonville State University
Jacksonville, AL05.1987
No Degree - Communications
West Virginia University
Morgantown, WV05.1985
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Exceptional Sales trainer
- People Person
- Sales Leadership
- Training and coaching
Timeline
General Manager
Powerhouse Gym
04.2015 - 06.2024
General Manager
UFC GYM
01.2013 - 04.2015
Management Consultant Coach/Teacher
Fitness Management and Training
09.2000 - 06.2020
Bachelor of Arts - Communications
Jacksonville State University
No Degree - Communications
West Virginia University