Takiya Brown
Homestead,US
Summary
Friendly Reservation Agent with experience interacting effectively with guests of various ages, backgrounds, and interests over the phone. Friendly service mentality Team management Business operations Customer service
Maintain efficient program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Caring Social and Human Service Assistant supports clinical teams in implementing care plans. Excellent time management, team collaboration and program development skills. Proactive and hard-working commercial airline employee highly experienced as ramp agent.
Overview
5
5
years of professional experience
Work History
Ramp Service Agent
Miami International Airport Envoy Air
04.2022 - 12.2022
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Reduced aircraft turnaround time through efficient baggage loading and unloading processes.
- Participated in ongoing training programs to stay current on industry regulations and best practices.
Cashier
Walmart Supercenter
10.2019 - 05.2020
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
- Operated cash register, collected payments and provided accurate change.
Hospital Volunteer
Homestead Hospital
Homestead , Fl
02.2020 - 02.2020
- Performed general cleaning duties, keeping work areas clean.
- Played games with patients to boost mood, improve memory and provide light entertainment.
- Delivered newspapers and flowers throughout hospital.
- Participated in training sessions to enhance skills, remaining knowledgeable about best practices for patient care.
- Contributed to efficient hospital operations by promptly responding to requests from medical professionals and administrative staff.
- Assisted with meal preparation and service for patients on restricted diets, promoting proper nutrition for healing processes.
Ticket agent
FTX Arena
07.2018 - 12.2018
- Sold, printed and issued Heat tickets to customers following all applicable guidelines.
Youth Volunteer
Children Home Society of Florida
04.2018 - 04.2018
- Supported children's activities by answering questions, explaining instructions and helping individuals complete tasks.
- Developed professional relationships with youth, co-workers and fellow volunteers.
- Communicated with staff and other volunteers to coordinate services and address concerns.
- Set up and cleaned up after activities.
- Attended training to learn program procedures and policies.
- Served snacks to participant groups and leaders.
- Used strong verbal and written communication skills to convey messages via phone, text and email.
Education
High School Diploma -
South Dade Senior High School
Homestead, FLAssociate Of Arts And Sciences - Business Administration
Miami Dade College
Miami, FLSkills
- Planning & organizing
- Active listening
- Flexible schedule
- Critical thinking
- Communication
Reliable & trustworthy
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time off4-day work weekTeam Building / Company RetreatsFlexible work hoursPersonal development programsTimeline
Ramp Service Agent
Miami International Airport Envoy Air
04.2022 - 12.2022
Hospital Volunteer
Homestead Hospital
02.2020 - 02.2020
Cashier
Walmart Supercenter
10.2019 - 05.2020
Ticket agent
FTX Arena
07.2018 - 12.2018
Youth Volunteer
Children Home Society of Florida
04.2018 - 04.2018
High School Diploma -
South Dade Senior High School
Associate Of Arts And Sciences - Business Administration
Miami Dade College
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