Ruby Rodriguez
El Paso,TX
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. I am dedicated to helping develop skills and manage behaviors in an individualized way. Practiced multitasker with problem-solving and conflict-resolution skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Early Bird Pediatric Therapy
El Paso , TX
2023.07 - 2024.07
- Engaged students through play activities while incorporating therapeutic techniques.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Assisted in developing home programs that support generalization across settings.
- Facilitated social skills groups for children with Autism Spectrum Disorders.
- Provided individualized behavior therapy services to children with autism spectrum disorders.
- Implemented a variety of teaching strategies including discrete trial training, natural environment teaching and verbal behavior analysis.
- Performed behavioral interventions to teach communication, social and daily living skills and reduce problematic behaviors in home, community and school settings.
- Developed appropriate teaching materials for use in ABA therapy sessions.
- Provided direct client care and group treatment while utilizing combinations of intensive teaching and natural environment training arrangements.
- Provided crisis intervention as needed to manage severe behaviors.
- Assembled, maintained and analyzed data gathered during student sessions, completed daily treatment logs and consistently submitted timely written and verbal progress reports.
- Communicated effectively with families about their child's progress in therapy sessions.
- Participated in team meetings to discuss client progress and plan further interventions when necessary.
Customer Service Specialist
GC Services
El Paso , TX
2022.11 - 2023.06
- Provided excellent customer service by responding to inquiries and resolving complaints in a timely manner.
- Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
- Investigated escalated customer complaints utilizing problem-solving skills to identify root causes of issues.
- Developed strong relationships with customers by providing personalized assistance and support.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Education
Associate of Arts - Psychology
El Paso Community College
El Paso, TX2022-12
Bachelor of Arts - Psychology
The University of Texas At El Paso
El Paso, TXSkills
- Data collection and analysis
- Child/Infant/Adult CPR & AED Certified
- Social Skills Development
- Behavior Modification Techniques
- Behavior Intervention
- Critical Thinking
- Team building
- Time management abilities
- Excellent Communication
- Therapeutic Treatment
- Organizational Skills
- Adaptability and Flexibility
- Applied Behavior Analysis
- Child Care
- Strong computer skills
- Special needs experience
Certification
- Adult and Pediatric First Aid/CPR/AED (Original Certification: 11/15/2023 Expires: 11/2025)
- National Provider Identifier (NPI)
- Registered Behavioral Technician, Behavior Analyst Certification Board (Registered: RBT-23-307671, BACB993796) Issued: 10/30/2023
Languages
Spanish
Native/ Bilingual
Affiliations
- I enjoy Literature, music, and cooking. My hobbies are hiking, painting, and bowling.
Custom
- El Pasoans Fighting Hunger Food Bank (Volunteer hours: 25+)
Timeline
Registered Behavior Technician
Early Bird Pediatric Therapy
2023.07 - 2024.07
Customer Service Specialist
GC Services
2022.11 - 2023.06
Associate of Arts - Psychology
El Paso Community College
Bachelor of Arts - Psychology
The University of Texas At El Paso
- Adult and Pediatric First Aid/CPR/AED (Original Certification: 11/15/2023 Expires: 11/2025)
- National Provider Identifier (NPI)
- Registered Behavioral Technician, Behavior Analyst Certification Board (Registered: RBT-23-307671, BACB993796) Issued: 10/30/2023
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